When I install the second RAM in the laptop, the screen doesn't turn on.

[Thormabey]

Hello,

I recently added more RAM to my Acer laptop that I bought 8 months ago. The laptop has two slots, one of which originally had a 16 GB SK Hynix RAM (4800 MHz, CL 40, 1.1V). I bought a Crucial RAM (4800 MHz, CL 40, 1.1V) and took the laptop to a technician to install it because my finger is broken. When I got the laptop back, it didn't start for 30 minutes. After turning it off and on, it started and I could use it. However, the next morning, it wouldn't start again. I took it back to the technician, and he swapped the RAM slots. He said that if the problem persisted, I would need to send it for service. The same issue happened again, so I opened the laptop myself and removed the Crucial RAM, and the problem disappeared. When I put both RAM sticks back in, the same issue occurred. I wanted to return the RAM, but I don't have the packaging. Right now, the laptop is working fine with the original Hynix RAM, but I feel stuck with the Crucial RAM. What should I do?

 

[Fix_that_Glitch]

This can happen when you mix memory, not only using different memory companies, but can occur using same company and different batches.

 

[Thormabey]

This can happen when you mix memory, not only using different memory companies, but can occur using same company and different batches.

what can i do

 

[Fix_that_Glitch]

You could sell your ram, I know, I'm captain obvious. You could buy a higher mhz 16gb ram stick, not sure what your laptop is rated for. What laptop is it? One other thing, what size, gb, is the crucial ram? Does the laptop work with just the crucial ram?