Where is my SSD?

[Diederik0207]

So I bought a pc in a store and they build it for me. But after a month I started to search for the SSD that was promised (and payd for) to be build in. I can see my HDD clearly sitting in a bracket, and all the other brackets are empty. The SSD is also not found in the driver slots.

Is this a scam?

 

[Paperdoc]

So you do have a physical hard drive and should have an additional SSD, right? Well, in My Computer, how many "drives" do you have? There most certainly will be a C: drive. What is its size (capacity). You may have an optical drive for DVD's which will have its own letter name, but not be available for storage, and you will not be able to read it either unless there is a disk in it. Any other "drives"? If there is a second drive that you can read and write, probably you have both a SSD and a HDD. What is the size of that unit?

One way an SSD can be installed is in a special slot in the mobo. This type is called an M2 type SSD. It works exactly the same as the little box you are searching for, but it looks like a small circuit board plugged into a socket on the mobo.

 

[Eximo]

They didn't just upsell you on a hybrid drive did they? A HDD with a small onboard SSD cache?

Device Manager should give you the exact models of all installed drives.

 

[captaincharisma]

^^
right, it may be an M.2 type SSD which means it is set in a slot on the motherboard or in a PCI-E slot

 

[Diederik0207]

So you do have a physical hard drive and should have an additional SSD, right? Well, in My Computer, how many "drives" do you have? There most certainly will be a C: drive. What is its size (capacity). You may have an optical drive for DVD's which will have its own letter name, but not be available for storage, and you will not be able to read it either unless there is a disk in it. Any other "drives"? If there is a second drive that you can read and write, probably you have both a SSD and a HDD. What is the size of that unit?

One way an SSD can be installed is in a special slot in the mobo. This type is called an M2 type SSD. It works exactly the same as the little box you are searching for, but it looks like a small circuit board plugged into a socket on the mobo.

Yes, i have a C: drive with 223GB storage and a D: with 1TB. I can indeed see a little circuit board on my mobo with "Kingston" on it, I think that you are right!! Thanks!

 

[Diederik0207]

And also thanks for the other people trying to help me!

 

[Paperdoc]

Great! So your SSD in the M2 slot is the C: drive, and the 1 TB unit is the HDD called D:. That is the best arrangement for that combination.
Thanks for Best Solution.