Was he signed into a company or school account? If so, they may have encryption setup in Azure. If this is the case, they have the recovery key. If that’s not the case, he has to wipe the PC using a bootable Windows 10 installation media.A friend has a laptop. According to him, it did a weird bios update automatically and now it wants the BitLocker recovery key. He never set up bitlocker, to begin with. What would be his options?
Contact the laptop manufacturer? Reinstall windows?
Yep.Bitlocker is typically automatically enabled from laptop manufacturers if the laptop supports it.