Question Why are my M2 slots on Asus tuf x570 plus not working?

[McFLYVidic]

So my problem is that my m2 slots are not working. They show up on windows and on bios but as i go into a game lets say "fifa 23" the disk M2 will stop working the game will crash and files on that disk will say that "Is not accessible, A device which does not exist was specified". I updated bios on the newest updates, i have updated m2 disk on program "Samsung Magician". I also bough M2 expansion card and M2 slots are still not working. Can anyone please help?
I also bought 2 M2 disk
One is - SSD 980 NVMe M.2 SSD
Other- SSD 990 PRO PCIe 4.0 NVMe M.2 SSD
And the problem still persists. So disks are not the problem here-

 

[kerberos_20]

check eventviewer system logs, if there is any mention with driver restarted due to drive controller errors
one of my samsung nvmes started doing same thing...randomly disasapearing with controller error in event viewer

it would then look like this:

https://imgur.com/vLjiq2I

View: https://i.imgur.com/vLjiq2I.png

 

[McFLYVidic]

check eventviewer system logs, if there is any mention with driver restarted due to drive controller errors
one of my samsung nvmes started doing same thing...randomly disasapearing with controller error in event viewer

it would then look like this:

https://imgur.com/vLjiq2I

View: https://i.imgur.com/vLjiq2I.png

What to do now? i have "The driver detected a controller error on \Device\RaidPort3."

 

[kerberos_20]

What to do now? i have "The driver detected a controller error on \Device\RaidPort3."

return it to store and ask for replacement

 

[McFLYVidic]

return it to store and ask for replacement

You mean SSD disk or motherboard?

 

[kerberos_20]

You mean SSD disk or motherboard?

SSD

 

[McFLYVidic]

SSD

Well i have returned the SSD 980 and they said that it is working and they will not get my waranty
Also i have ordered a NEW SSD 990 PRO and that disk is also not working