Why does window 7 cd/dvd rom show insert disk when there is cd inside rom

a little black duck

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Oct 31, 2011
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Could be dirty disc, dirty laser pick-up or dead laser pick-up. Does it happen with all dvd's? Try a cd, if it registers that a cd is there, then it's likely that your dvd pick-up is dead and you'll need a new dvd drive. I believe they can be repaired, but it's generaly cheaper to just buy a new dvd drive.