Why is G Skill ddr3 1600 2x4gb not compatible with Asus Maximus VII Hero motherboard?

[bbbb2]

I just sold a pair of G Skill ddr3 1600 2x4gb and the customer is saying that it is not compatible with his motherboard. ASUS Maximus VII Hero motherboard. Is this correct?

 

[gskill support]

Not correct. What problem is he having? Tell him to test one module at a time. Ask him if it is showing any solid LED lights. If DRAM LED is on, and nothing works, it may be a defective motherboard. He can try testing with other RAM to confirm.

Shoot him my email and I can help him directly so you don't need to worry. 😉

 

[bbbb2]

The customer was wrong. I had him bring me the PC and it is how video cards that are configured wrong. Thanks for the reply

 

[bbbb2]

The customer was wrong. I had him bring me the PC and it is how video cards that are configured wrong. Thanks for the reply