Oct 17, 2024
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Hi!

New user here after using the forum too look for previous solved problems for years. This time however I have to ask the question.
I have set up the following build and I can not for the life of me figure out why its bluescreening. I would be very grateful if anyone here can help me find the cause of this headache.
More details to follow:

Build:
ASUS ProArt X670E-CREATOR motherboard
AMD Ryzen 9 7950X CPU
Kingston FURY Beast DDR5 6000MHz 64GB (2*32GB)
Corsair iCUE 5000X RGB Airflow Mid-Tower
Corsair AF140 ELITE (2)
be quiet! Dark Rock TF 2 CPU cooler
ASRock Intel Arc A580 Challenger OC (2 GPU's)
WD Black SN850X Heatsink NVMe SSD 1 TB
Corsair RMx Series RM1000x PSU

Faults:
The computer runs "okay". I can see that something goes wrong since explorer.exe restarts and in general under load it crashes.
I will add crash logs here.

Tested:
Memetest86 ran successfully.
Reinstalled W11 Pro.
Ran without GPU (does not crash as often..)
Ran with one GPU (crashes under some load)
Reinstalled every single driver.
3D Mark passes with the iGPU
I have three different GPU's of the same type. All of them fail when only using one. (and two)
Activated and deactivated Resize bar in bios.
Checked that its PCIe 8X 8X with two cards.
Updated and checked W11 integrity
 
Solution
I found a forum regarding the processor 7950X and saw that C-State would mess with the system.
Deactivated it in the BIOS after searching for C-State and now i have it running with both GPU's. So far no crashes in OCCT and it flows a whole lot better.

I believe this was the fix for this machine. I will update if it does not work.

Thanks to all for the help! :)

Lutfij

Titan
Moderator
ASUS ProArt X670E-CREATOR motherboard
BIOS version for your motherboard?

ASRock Intel Arc A580 Challenger OC (2 GPU's)
Why do you have 2 of these?

Using WinDBG on your .dmp file;
dxgmms2.sys
shows up as the culprit, it must be your display drivers, run DDU in Safe Mode and remove all GPU drivers(AMD, Nvidia and Intel) then manually reinstall with the latest GPU driver sourced from Intel, but do so with one card, instead of two and see how it goes from there.
 
Oct 17, 2024
9
0
20
ASUS ProArt X670E-CREATOR motherboard
BIOS version for your motherboard?

ASRock Intel Arc A580 Challenger OC (2 GPU's)
Why do you have 2 of these?

Using WinDBG on your .dmp file;
dxgmms2.sys
shows up as the culprit, it must be your display drivers, run DDU in Safe Mode and remove all GPU drivers(AMD, Nvidia and Intel) then manually reinstall with the latest GPU driver sourced from Intel, but do so with one card, instead of two and see how it goes from there.
The computer is for a wall of screens. (9 screens)
Thanks for the suggestion and checking the file, will try and come with an update!
 
Oct 17, 2024
9
0
20
ASUS ProArt X670E-CREATOR motherboard
BIOS version for your motherboard?

ASRock Intel Arc A580 Challenger OC (2 GPU's)
Why do you have 2 of these?

Using WinDBG on your .dmp file;
dxgmms2.sys
shows up as the culprit, it must be your display drivers, run DDU in Safe Mode and remove all GPU drivers(AMD, Nvidia and Intel) then manually reinstall with the latest GPU driver sourced from Intel, but do so with one card, instead of two and see how it goes from there.
Did this thru safe mode and ran thru all three options with reboots in-between. Unfortunately still a unruly collection of reboot's coming my way. New dmp file if you get any of this: https://drive.google.com/file/d/1V2F4_jnpLrJD4WNTW7XI3cqBqD_jX6xm/view?usp=drive_link
Continuing to test here. Will update if i find anything.
 
Oct 17, 2024
9
0
20
All right. FW updated the Motherboard because of some Intel ethernet problems.
Running more stable, but OCCT still get's an error while testing the GPU's.

Started looking for faulty drivers and ran SFC resulting in another bluescreen.
DMP: https://drive.google.com/file/d/1jQeegVBMsFIHjuO7iJk6AjGn_lUOqQyr/view?usp=sharing

Ran dism /online /cleanup-image /restorehealth and tried again , no bluescreen.
OCCT still fails adaptive gpu check.
 
Last edited:
Oct 17, 2024
9
0
20
ASUS ProArt X670E-CREATOR motherboard
BIOS version for your motherboard?

ASRock Intel Arc A580 Challenger OC (2 GPU's)
Why do you have 2 of these?

Using WinDBG on your .dmp file;
dxgmms2.sys
shows up as the culprit, it must be your display drivers, run DDU in Safe Mode and remove all GPU drivers(AMD, Nvidia and Intel) then manually reinstall with the latest GPU driver sourced from Intel, but do so with one card, instead of two and see how it goes from there.
Sorry i missed the BIOS question. Its running on 2403. ( I have updated that and the FW)
 
Oct 17, 2024
9
0
20
I found a forum regarding the processor 7950X and saw that C-State would mess with the system.
Deactivated it in the BIOS after searching for C-State and now i have it running with both GPU's. So far no crashes in OCCT and it flows a whole lot better.

I believe this was the fix for this machine. I will update if it does not work.

Thanks to all for the help! :)
 
Solution