Question why is my cpu and RAM underpeforming?

Page 2 - Seeking answers? Join the Tom's Hardware community: where nearly two million members share solutions and discuss the latest tech.
Status
Not open for further replies.

blookmore

Prominent
Feb 2, 2021
40
0
540
for some reason my high end pc is lacking in the gaming aspect a lot more than i would of thought, i thought it would of ran rust with ease but all i get is stuttering and insane frame drops so i did a benchmark and it told me my CPU and RAM was severely underperforming than what it should be doing any ideas on why this is thanks. https://www.userbenchmark.com/UserRun/39324102
 
Hi, I ran the dump files through the debugger and got the following information: https://jsfiddle.net/ux3y5oc0/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.
File information:020221-8828-01 - Copy.dmp (Feb 2 2021 - 15:49:57)
Bugcheck:SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:memory_corruption (Process: explorer.exe)
Uptime:0 Day(s), 1 Hour(s), 01 Min(s), and 08 Sec(s)

File information:020221-9140-01 - Copy.dmp (Feb 2 2021 - 15:52:45)
Bugcheck:CRITICAL_PROCESS_DIED (EF)
Probably caused by:memory_corruption (Process: services.exe)
Uptime:0 Day(s), 0 Hour(s), 02 Min(s), and 17 Sec(s)

The following dump files were 0 bytes long which means they are invalid:
020221-8734-01 - Copy.dmp
020221-8875-02 - Copy.dmp
Possible Motherboard page: https://rog.asus.com/us/motherboards/rog-strix/rog-strix-b450-f-gaming-model/
You have the latest BIOS already installed.

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 
they aren't being obvious.
critical process died because services.exe crashed. Services crashes, nothing can run... windows crashes.
As to why... i cannot tell. Stack text isn't showing a driver name and I can't tell what PC was doing at the time.

right click start button
choose powershell (admin)
type SFC /scannow and press enter
once its completed, copy/paste this command into same window:

Repair-WindowsImage -Online -RestoreHealth
and press enter


SFC fixes system files, second command cleans image files, re run SFC if it failed to fix all files and restart PC
 
Status
Not open for further replies.