Question Why is my New PC not performing as well as I though it would ?

[Jsamzldn]

Hey, so in August 2024 I bought some parts to upgrade my prebuilt PC, although the performance has been underwhelming, and to an extent worse than my old PC, is there a reason why this could be the case, or a fix?

Old build

New build

In terms of the performance, I'm not satisfied by when I play my FPS games the editing software (Insights) I used before the change does not perform as it should. I kept gradually increasing the bitrate, until it hit 50,000kbps which is the maximum amount, the FPS is 60, and resolution is set to 1080p, although I changed to source to see if it would change as I use a 1440p monitor. It just stutters every second or so, which doesn't make the clip look nice at all :/

When I play games like Valorant, Wuthering Waves, The First Descendant, the PC gets really hot, understandably so, but my old PC didn't used to get this hot. It has switched off a few times before of the heat (I assume), which is a little annoying in the middle of playing as AFK bans are a thing, or when I'm talking to friends.

It does push out enough power to run The First Descendant at max graphics, which I was completely unable to do on my old setup, but the drawbacks are intense too. Watching a discord stream and playing a game definitely affects my performance and overall PC running visibly, it lags and stutters, which I feel like it really should not be...? Idk, just not too convinced that my PC is performing as good as it should be. Please let me know if I am just horribly wrong.

I'm a little unsure what other specs to post here, so please let me know if I need to show something!

file:///C:/Program%20Files/HWiNFO64/JS.HTM - HWinFO stats, unsure how else to post it through the link

 

[boju]

Did you reinstall Windows on your new build? It is recommended doing so, transfering OS from one system to another is a good way to create problems with mash of driver entries in the registry.

Heatsink should be plenty to keep cpu cool, if it is getting hot then that would be another reason for poor performance and the cooler may not be on correctly or not enough tension. How much paste did you use?

Sharing links directly from computer won't work. Need to take a screenshot of Hwinfo and use image hosting service like Imgur and then link here.

 

[Jsamzldn]

Did you reinstall Windows on your new build? It is recommended doing so, transfering OS from one system to another is a good way to create problems with mash of driver entries in the registry.

Heatsink should be plenty to keep cpu cool, if it is getting hot then that would be another reason for poor performance and the cooler may not be on correctly or not enough tension. How much paste did you use?

Sharing links directly from computer won't work. Need to take a screenshot of Hwinfo and use image hosting service like Imgur and then link here.

Hi, yeah I bought windows again as my last one was locked to that.

I reapplied the paste again as it has been an issue from when I first build it but it still gets quite hot, no changes there.

HWinFO64 Stats

 

[boju]

Can't see cpu temps there. Use Core Temp.

Alright see if temperature is the issue, set maximum processor state in advanced power management in Windows to 99%. You'll lose a good chunk of turbo but this just to see if performance stabilises.

 

[helper800]

Open Hwinfo with sensors only to see temps.

 

[Jsamzldn]

Open Hwinfo with sensors only to see temps.

HWinFO64 Stats - I believe I've added it now? There's a lot of different things it shows, bit i saw "Thermal Limit", is there something else I'm supposed to look out for?

 

[Jsamzldn]

Can't see cpu temps there. Use Core Temp.

Alright see if temperature is the issue, set maximum processor state in advanced power management in Windows to 99%. You'll lose a good chunk of turbo but this just to see if performance stabilises.

I've made the change, and it seems to not be as hot when I tried a game for a little, but will have to test it more when I have time over a longer duration as I normally would play, and see how it affects the clipping too, if at all. Unsure why that was affected at all. It's being encoded by the GPU, is there a way to know if your GPU is not maxing or performing as it should be?

 

[boju]

Sorry what do you mean by clipping?

Graphics card get it's instructions/ frames from cpu so yeah if cpu isn't performing will affect the graphics card.

 

[Jsamzldn]

Sorry what do you mean by clipping?

Graphics card get it's instructions/ frames from cpu so yeah if cpu isn't performing will affect the graphics card.

Sorry, so when I play FPS games, I use clipping software to clip highlights from my gameplay alongside it. But the clips are no longer smooth anymore no matter what settings I use for it, so can only think the issue could be the CPU / GPU.

 

[boju]

Is the clipping software you mentioned in your op U5 Insights? Not familiar with it.

 

[Jsamzldn]

Is the clipping software you mentioned in your op U5 Insights? Not familiar with it.

Yeah, it's called Insights Capture, it's just a clipping software like Medal, OBS and the other ones. No matter the settings I use for it, it just stutters in the clips and they're not exactly smooth.

 

[boju]

Yeah, it's called Insights Capture, it's just a clipping software like Medal, OBS and the other ones. No matter the settings I use for it, it just stutters in the clips and they're not exactly smooth.

Might not be temp related, doesn't help obviously but might not be directly related. Searching around came across this thread and specific reply im linking. Anything in common here?

https://www.reddit.com/r/Amd/s/8bmF4giMhE

 

[Hotrod2go]

When your software is recording parts of a game, where is it sending it too? In the link to your new build, I see only one drive listed & if that's the case, there is your problem. That drive is working ubber fast & overloaded hence why the stuttering in your game.
In your old build, there are 2 drives listed, I'm willing to bet you had the game on one drive & the OS on the other?

 

[Jsamzldn]

Might not be temp related, doesn't help obviously but might not be directly related. Searching around came across this thread and specific reply im linking. Anything in common here?

https://www.reddit.com/r/Amd/s/8bmF4giMhE

I had AMD Adrenaline, I uninstalled that and restarted but no effect as of yet

 

[Jsamzldn]

When your software is recording parts of a game, where is it sending it too? In the link to your new build, I see only one drive listed & if that's the case, there is your problem. That drive is working ubber fast & overloaded hence why the stuttering in your game.
In your old build, there are 2 drives listed, I'm willing to bet you had the game on one drive & the OS on the other?

I have a C, D & E drive on the PC. My game and clipping software are on the C:, the clip storage is set to my External HDD (E because it's 2TB, the same as it was before. I don't know if that answers your question though

 

[Jsamzldn]

Just to be clear, my game runs fine and without frame skips or lags, just the clips I'm having issues with, and I'm unsure as to why as I know it can't be the software I'm using as I've used a different one and had the same issue. I could have no issues by just not recording, but that kinda ruins my point of spending on an expensive (to me) PC

 

[Hotrod2go]

I have a C, D & E drive on the PC. My game and clipping software are on the C:, the clip storage is set to my External HDD (E because it's 2TB, the same as it was before. I don't know if that answers your question though

External HDD via USB no doubt. Have you tried the clip storage on a spare M.2 or Sata connector on your board? If that's not possible, be sure the chipset drivers for your rig are up to date, sometimes issues with connectivity like with USB ports are fixed but you have to read through the change log for the drivers to gather more info.

 

[Jsamzldn]

External HDD via USB no doubt. Have you tried the clip storage on a spare M.2 or Sata connector on your board? If that's not possible, be sure the chipset drivers for your rig are up to date, sometimes issues with connectivity like with USB ports are fixed but you have to read through the change log for the drivers to gather more info.

Hey, my drives, windows and stuff are up to date, even checked again with the AMD Adrenaline application. would the reason be because of the USB external drive, even though it worked perfectly before the upgrade?

 

[Hotrod2go]

If you have a C, D & E drive are they on 3 separate physical drives or just 3 partitions on the one drive?
If you look at the specs of your old system, it has 2 physical drive listed, but your new system only has one drive listed, that's why I'm asking this.

 

[Jsamzldn]

If you have a C, D & E drive are they on 3 separate physical drives or just 3 partitions on the one drive?
If you look at the specs of your old system, it has 2 physical drive listed, but your new system only has one drive listed, that's why I'm asking this.

Ah I see, well I just added my old ones into this one, I didn't change anything. There was 2 of the flat sticks I added to the motherboard, so i assume it was 2 physical drives, and the E drive is the USB external. My C Drive is 500 GB, D Drive is 1TB and E drive is 2TB.

 

[Hotrod2go]

Ah I see, well I just added my old ones into this one, I didn't change anything. There was 2 of the flat sticks I added to the motherboard, so i assume it was 2 physical drives, and the E drive is the USB external. My C Drive is 500 GB, D Drive is 1TB and E drive is 2TB.

Ok, this is a bit confusing... so you've added a total of 3 physical drives to your new system & that includes the 2 older ones along with the new one listed in your new specs build? When you say "flat sticks" I take it you mean the M.2 NVME physical drives?

 

[Jsamzldn]

Apologies for the confusion, the 2 older solid state drives are the ones currently in my PC that I just re added. I have the USB external hard disk drive too. All three of these drives was present in the old PC build, and this current one. Storage was not changed in the upgrade at all.

 

[Hotrod2go]

Apologies for the confusion, the 2 older solid state drives are the ones currently in my PC that I just re added. I have the USB external hard disk drive too. All three of these drives was present in the old PC build, and this current one. Storage was not changed in the upgrade at all.

Understand, but would it not be better for your system in terms of performance to send the game video clips to internal storage like on one of the SSDs? rather than to an external device like USB storage device on the fly? that way, less traffic issues for the data to deal with.

 

[boju]

Understand, but would it not be better for your system in terms of performance to send the game video clips to internal storage like on one of the SSDs? rather than to an external device like USB storage device on the fly? that way, less traffic issues for the data to deal with.

I thought they were using usb drive as storage, transfering file after recording. If usb drive is used on the fly then i agree, that is slow for realtime transfers, way too slow compared to internals and it'll only make system stutter waiting.

 

[Jsamzldn]

Got it, I will try it out and check back in!