Question Why my hdmi cable doesnt work on 1080p?

[jazzblues]

Good day guys, so I bought a HDMI cable on the packaging it says 1.4V 5m . Then I tested it to our TV that has a 40 inch and 1920 x 1080 resolution, I connect my HDMI cable to my computer and the other end on the TV. I press the Windows key+ P, and I select duplicate. and it detect that TV is plugged in but no display on TV . So I tested a 32 inch TV and it worked. I wonder why is my cable doesn't work on our TV. Thanks for help.

 

[helpstar]

where did you get this HDMI cable?
Which brand and model?

update the TV´s firmware

update the computer´s graphics driver

cable might not be connected well into the TV or graphics card, some do not fit well

 

[jazzblues]

where did you get this HDMI cable?
Which brand and model?

update the TV´s firmware

update the computer´s graphics driver

cable might not be connected well into the TV or graphics card, some do not fit well

This is where I bought the hdmi cable.
https://shopee.ph/hdmi-cable-high-quality-1.5m-3m-5m-10m-15m-20m-(0200)-i.25342931.1937549460

the firmware of our TV is updated and graphics driver is updated
I checked it twice the connections and did not work.

 

[jazzblues]

Good day guys, so I bought a HDMI cable on the packaging it says 1.4V 5m . Then I tested it to our TV that has a 40 inch and 1920 x 1080 resolution, I connect my HDMI cable to my computer and the other end on the TV. I press the Windows key+ P, and I select duplicate. and it detect that TV is plugged in but no display on TV . So I tested a 32 inch TV and it worked. I wonder why is my cable doesn't work on our TV. Thanks for help.

 

[rgd1101]

both the 40 and 32 inch have the 1080p?
what are the model of the tv?