Question Why won't my RAM run at more than 1000 mhz ?

[step31]

Hello,
I bought a new ram few days ago i already checked before buying it if its compatible with my cpu and mobo but when i installed it i couldn't make it run on more than 1000 mhz and i don't really understand why. If i put it on more than 1000 mhz the pc just turns on (monitor stays black) and starts to beep like 6-7 times then it just turns off for a second and turns on again repeating the beeps ?

I tried with every option above 1000 mhz and below 3000 mhz but it still continued to beep and not even turn on at all. And also the pc is okay it runs but only on 1000 mhz. Any ideas ?
My specs are:

AMD Ryzen 5 1500X

MSI x370 Gaming Plus (MS-7A33)

G.Skill RipjawsV, 16GB (2x8GB), DDR4, 3200MHz, CL16, 1.35V
(F4-3200C16D-16GVKB)

 

[boju]

Have you tried single stick and are you using a-xmp profile not setting speed manually? Because xmp sets dram voltage, timings and other things for memory stability.

Dimm placement as follows, cpu -> 1st | ram | 3rd | ram -> edge of board. Dual channel use 2nd and 4th. Single use 2nd slot.

And is bios on the latest version?

 

[CountMike]

Hello,
I bought a new ram few days ago i already checked before buying it if its compatible with my cpu and mobo but when i installed it i couldn't make it run on more than 1000 mhz and i don't really understand why. If i put it on more than 1000 mhz the pc just turns on (monitor stays black) and starts to beep like 6-7 times then it just turns off for a second and turns on again repeating the beeps ?

I tried with every option above 1000 mhz and below 3000 mhz but it still continued to beep and not even turn on at all. And also the pc is okay it runs but only on 1000 mhz. Any ideas ?
My specs are:

AMD Ryzen 5 1500X

MSI x370 Gaming Plus (MS-7A33)

G.Skill RipjawsV, 16GB (2x8GB), DDR4, 3200MHz, CL16, 1.35V
(F4-3200C16D-16GVKB)

Are you setting memory using XMP ?
BTW. where did you find 1000MHz ? Should be 1066MHz and because it's DDR it's 2133MHz effective frequency.

 

[A2D3RS0N]

The risks and probability of cause.
I would reset your BIO"S to optimized defaults, make sure you don't have two ATX power cables plugged into your motherboard and make sure to review your motherboards manufactures support guide so you have your RAM installed in the correct SLOT ORDER.

I would make sure your CPU is not overclocked. The AMD Ryzen 5 1500X does not do well when over the voltage requirements and the CPU can degrade and become dysfunctional in time of being over voltage and under-cooled.

I would make sure you have the correct power supply and that the cause is not because you have a cheap PSU that would damage your system like a white rated one with poor quality control from the manufacture's standards. This is one of the big reasons I only buy gold rated PSU's from respected manufactures with good standing reviews.
I would make sure your BIO's version is supported by your installed hardware, if you updated your BIO's version to an unsupported version you might have this conflict, just a guess. The manufactures support guide for your motherboard will help you solve your issue, not all computer builders will build things right so I don't know who built your PC, everyone can make a mistake. I would also refer to event viewer log if you can boot your system into safe mode.

The symptoms you described remind me of the early years of new computer builders making the big mistake of installing multi-able disc drives or HDD and not changing the system label in the bio's to master and slave, based on their install point order of the IDE cable paramaters of their hardware install configuration.

I feel it quite strange for your RAM running under-clocked to the speed rate of the almost over clocked speed rate of DDR2 limitations. The reason most manufactures have the BIO"S programmed with fail-safe-under-clock modes, are to prevent damage even if you install RAM in the wrong slot order or a CPU unsupported by the motherboard.

 

[step31]

Have you tried single stick and are you using a-xmp profile not setting speed manually? Because xmp sets dram voltage, timings and other things for memory stability.

Dimm placement as follows, cpu -> 1st | ram | 3rd | ram -> edge of board. Dual channel use 2nd and 4th. Single use 2nd slot.

And is bios on the latest version?

I tried even with 1 stick on every slot still the same, and also in task manager it shows 1067 mhz and my bios is not updated since i built the pc like 6 years ago. And i also resetted bios multiple times cuz every time i changed mhz my pc wouldnt even turn on until i reset it. And yes i used XMP i dont think there is a way to increase mhz without turning XMP on.

 

[boju]

Upload screenshots of Cpuz memory and spd tabs with populated ram slots selected and Ryzen Master. Windows (assuming Win10?) is weird, at times it reads double data rate, and others at single data rate. 1067 is effective single data rate (sdr) speed and concur with CountMike earlier that saying your ram should be running at 2133 ddr. See what Cpuz and Ryzen Master says about that your ram speed. If 1067 is ddr speed then Cpuz under memory tab should say half that for frequency. I know it's not 3200 but at least we try get true readings first. Then;

First priority is to update your bios because 1st gen Ryzen boards were plagued with memory compatibility issues which bios updates addressed. Make sure to reset bios to optimised defaults afterwards so cmos is completely and forcefully refreshed with new micro code, just to be sure.

 

[A2D3RS0N]

I would just leave this last advice tip, with caution flash your bio's with a utility tool from your manufacture, for your M0B0 to a supported version for your CPU after booting in safe mode, to prevent any damage or critical failures, and always refer to support guides taking all precautions, you really don't want to get stuck ordering a bio's chip replacement or having to jump the bio's to reset it over a major mistake and risk other related hardware damage, I would listen to bojo and have the utility programs to read your hardware specifications in detail.

 

[step31]

Well i guess ill update the bios and see if that fixes it cuz many ppl told me that its bios problem but i wasnt sure, thanks for the help guys.

 

[boju]

Keep us posted. Also just keep in mind that second and forth slot from cpu are primary ram slots. 2nd for single stick and then 4th slot for dual. Don't use 1st and 3rd slots as they will only confuse things because xmp won't operate properly with these slots populated, single or both.