WI-Fi not connecting

[BLITZKREIG99]

I am having a problem with my android ran phones not connecting to my home wi-fi.I keep getting errors that says "Internet may not be available" or "connected no internet." My devices connect to other networks that aren't in my house, and it seems like everything else that isn't android is connecting to the wi-fi just fine. Is there any way to see what is going on, or any kinda of fixes? Both of my phones are currently updated to the latest android version 7.0. Any kind of help would be greatly appreciated. Thank You

 

[Jwpanz]

What is the make and model number of your router?

 

[BLITZKREIG99]

What is the make and model number of your router?

It is a Netgear Nighthawk AC1900 Model R7000

 

[Jwpanz]

That’s a well-known issue with Android not working with Netgear routers. Have you tried updating the firmware to the router? Google has apparently issued a “fix” for the issue but you may need to update that firmware to see it.

Here is the download page: https://www.netgear.com/support/product/r7000.aspx#download

Here are instructions on how to update it:
https://kb.netgear.com/000053115/R7000-Firmware-Version-1-0-9-18

Let us know if anything changes after the update.

 

[BLITZKREIG99]

That’s a well-known issue with Android not working with Netgear routers. Have you tried updating the firmware to the router? Google has apparently issued a “fix” for the issue but you may need to update that firmware to see it.

Here is the download page: https://www.netgear.com/support/product/r7000.aspx#download

Here are instructions on how to update it:
https://kb.netgear.com/000053115/R7000-Firmware-Version-1-0-9-18

Let us know if anything changes after the update.

That fixed it. Didn't realize that there was a hot fix when i had updated it the first time. Thanks for the help!

 

[Jwpanz]

Awesome! I’m glad it works now.