WiFi extenders and open "guest" accounts

lillard

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Oct 28, 2015
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After getting an unfortunate surprise with a Netgear EX2700 WiFi extender, I'm trying to find if there's any way to avoid the same problem with other such equipment.

From Netgear support I learned there's an undocumented shortcoming that caused the trouble.

I was trying to use the device with a WiFi "guest" account, one that operates as an open connection with no password needed.

However, the device will not work with those accounts. I discovered this after several attempts to set up the device, all which ended with a failure to connect to the Internet. The undocumented shortcoming was confirmed by Netgear support.

That limit is mentioned nowhere in the EX2700's documentation, and there's no way to learn in advance the device will not allow Internet access under those circumstances, because Netgear does not let potential buyers know.

Assuming that WiFi extenders are more alike than different, does anyone know if other extenders have the same limit, or if there's any way to learn of this potential shortcoming in advance?
 
Solution
The "Guest" account allows access to your local home network only (ie shared local resources), but not internet access. This applies to all WiFi extenders.

It's specifically provided so you can block internet access to someone but still allow them access to your home network

There is no point in having a guest account otherwise - - it is meant to have this limitation by design. That's it's purpose. Similar to a guest account in Windows which also prevents access to certain features.

If your guest requires internet access, let them use your PC or laptop, or enter wireless key on their laptop.
The "Guest" account allows access to your local home network only (ie shared local resources), but not internet access. This applies to all WiFi extenders.

It's specifically provided so you can block internet access to someone but still allow them access to your home network

There is no point in having a guest account otherwise - - it is meant to have this limitation by design. That's it's purpose. Similar to a guest account in Windows which also prevents access to certain features.

If your guest requires internet access, let them use your PC or laptop, or enter wireless key on their laptop.
 
Solution