Question Wifi Options completely disappear

[BoingDoing35]

hello, my wifi options keep on disappearing completly, on the mini menu bottom right, only brightness airplane mode shows up nothing else. The only thing that has worked is unplugging my pc for 30ish minutes and then back on. Ive tried many many things like driver updates, reset network, windows update, troubleshooting with commands, and nothing showed up

Windows 11
Cpu: i9 12900k
Gpu: 6700XT

 

[Ralston18]

One immediate action would be to disable all screen and power savers. Determine if doing so makes some difference.

What troubleshooting commands have you tried?

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Look in Reliability History/Monitor and Event Viewer for any error codes, warnings, or informational events just before or at the time the wireless options dissapear.

Reliability History/Monitor is easy to use and the presented timeline format (Days/Weeks) may reveal patterns.

Event Viewer requires more time and effort to navigate and understand.

To help with Event Viewer:

How To - How to use Windows 10 Event Viewer | Tom's Hardware Forum (tomshardware.com)

Check Windows History for any failed or problem updates.

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Make and model modem, router, or modem/router if combined?

The router's log (if available and enabled) may provide some clue. Who has full admin rights to the router? You will need help from that person.

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Run "ipconfig /all" (without quotes) via the Command Prompt.

Copy and past the full results here.

 

[BoingDoing35]

i ran most of the ipconfig and netsh commands, only warning i get is from my AMD app which just says “unexpected system failure”

 

[onespeedbiker]

There have been some incapability issues between Windows 11 and AMD Adrenaline drivers (including losing WiFI). I would try uninstalling the AMD drivers https://www.amd.com/en/resources/support-articles/faqs/PDH-UNINSTALL.html .

 

[Ralston18]

"ipconfig /all" could be helpful. Someone may spot something amiss.

Likewise for modem/router information.

What wireless adapter is being used?

One thought being that the existing wireless adapter is getting hot and causing problems. Works again for awhile, fails and then after the "30 minute" cool down works again.

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Next time the computer is booted and wireless is working look in Resource Monitor. Leave the window open and fully viewable while working/gaming etc. as normal.

Watch Network activity and look for what changes or happens around the 30 minute mark.

If using a USB wireless adapter try a USB extension cable to move the adapter up and away from the case.

Doing so may help with transmitting and receiving plus keep the adapter a bit cooler.

 

[BoingDoing35]

There have been some incapability issues between Windows 11 and AMD Adrenaline drivers (including losing WiFI). I would try uninstalling the AMD drivers https://www.amd.com/en/resources/support-articles/faqs/PDH-UNINSTALL.html .

I will try this thanks, also everytime this happens (today asw) my amd adrenaline says system failure, so i will try deleting and resintalling amd adrenaline.

 

[BoingDoing35]

There have been some incapability issues between Windows 11 and AMD Adrenaline drivers (including losing WiFI). I would try uninstalling the AMD drivers https://www.amd.com/en/resources/support-articles/faqs/PDH-UNINSTALL.html .

Hello, so i tried completly unonstalling amd adrenaline yesterday, and reinstalling it, it was working fine as i did the unplugging method but tonight its back to not showing up, i cannot seem to figure out ehats going on

 

[onespeedbiker]

If there is incapability with the software, reinstalling it will recreate the problem. All you can do is wait for AMD to update its software.

 

[BoingDoing35]

If there is incapability with the software, reinstalling it will recreate the problem. All you can do is wait for AMD to update its software.

Ok, do you think i should maybe contact their support, because everytime this happens, its always amd adrenaline saying system failures all settings have been restored? Also i saw on a microsoft forum that power management settings can also have something to do with this, but i never changed mine

 

[onespeedbiker]

Ok, do you think i should maybe contact their support, because everytime this happens, its always amd adrenaline saying system failures all settings have been restored? Also i saw on a microsoft forum that power management settings can also have something to do with this, but i never changed mine

First try running your system without the AMD software to verify that is the problem and then contact their support for further guidance.

 

[BoingDoing35]

First try running your system without the AMF software to verify that is the problem and then contact their support for further guidance.

Ok, the issue is random so im going to wait till it happens again, uninstall the software, restart pc and go on from there