It also specifically says it
does in the manual on page 28.
The MG248QR is a revision to the MG248Q which was limited to 60 Hz over HDMI. 120 Hz over HDMI support basically
is the difference between the two, that and 3DVision support was dropped.
I see that in the manual however it also mentions specific GPUs support that in ELMB mode which is an Asus GPU specific mode. I would say the chances of an Acer Laptop supporting it are slim. If he has already connected it via an HDMI cable and only ran at 75hz, unless the cable was ancient, its 75hz.
It is just saying that ELMB (backlight strobing) is only available when using the marked formats, which is common. NVIDIA ULMB on my 1440p 144 Hz monitor for example is only available at 1440p 85/100/120 Hz.
No, he won't get high-"er" refresh rates. Look through the manual, every single resolution under HDMI is 75hz or less. And an Acer Laptop GPU isn't going to support a specific ASUS tech. Just because the HDMI spec supports it, doesn't mean the device does. I've connected thousands of pieces of equipment, and never ran into something magically over supporting what the specs say.
I have. My AOC G2460PF specifically states only 1080p 60 Hz over HDMI, but supports up to 120 Hz just fine.
Errors in documentation happen, no magic required
😛
Obviously, we have contradicting information from the manufacturer in this case, so we'rd have to have the OP test it to know for sure, or look around for testimonial online. But I will comment that the manual is probably a more reliable source than the product page, and also 1080p 120 Hz over HDMI support would not be unusual at all for a monitor released around the time of the MG248QR.
Get an HDMI cable, preferably 1.4b, and try it.
You might get 120 Hz, which is pretty decent, or maybe even 144 Hz.
Just as a note, HDMI cables aren't classified by specific version numbers. To run 1080p 120 Hz he needs a High Speed HDMI cable, which is a cable certified for at least 10.2 Gbit/s. That's the maximum speed allowed by HDMI version 1.3, 1.3a, 1.4, 1.4a, and 1.4b. There aren't specific cables for each "version".