Win 7 shutdown

mohammad197

Distinguished
Jan 26, 2012
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0
18,510
Hello,
when i click shut down in start minue, screen just comes blanck and system dose not shut down.it will take 15 min then will be start

 


This normally occurs when a resource is still running during shutdown, and has not released memory, causing shutdown not to function properly.

1 - Check in event viewer for possible errors.

2 - Did this behavior start after new HW or SW was installed ?

3 - A Windows system restore to date before this started happening
may be in order.