Win 8.1 BSOD from playing Black ops 4

AleksanderLC

Distinguished
Apr 12, 2013
15
0
18,510
Hi everyone,

So I recently started playing Black ops 4 on my PC, specs:

Windows 8.1 64-bit
i7-4770k 3.5ghz. 8 CPUs
16 gb RAM
Nvidia geforce GTX 980 ti
*Case Define R5, with good vents*
CPU cooler: Cooler Master Hyper 212 Evo
- And yes that is somewhat the requirements for running Black ops 4(recommended specs) minus the windows 10.

I've experienced the BSOD problem before in other games, but recently it has occured more often in Black ops 4 "I know, is still in it's early stages, could use some optimization" but I don't think that is the problem..
Sometimes I get to play hours and some times it just crashes after a short 20/30 min, and sometimes it just crashes once without doing it again.

What i've been trying so far is checking windows update, driver updates, removing some of the usb controllers(I don't know if every one of them is necessary) - and then reinstalling them again.
Deactivated some MSconfig startups and done some Windows verifier(With no success, it felt like it just made it worse in some way)

Ran a chkdsk, that showed no errors.
Ran a memory check aswell, without no errors.. (When looking at my task manager, I see memory running around the 3.9/15.9 GB (25%) and thats just me idling on chrome writing this.
Reset my BIOS to default settings(With no success, it felt like it just made it worse in some way)

Having Core Temp running in the background aswell, only showing temps around 70/85% when playing for a while.


https://imgur.com/a/cxg6fIm <-- As follows, the first picture in the line is the point of entry, and then followed by the errors.
(Please do tell if I am missing anything, or you need more information on w/e)


BSOD printing "WHEA_UNCORRECTABLE_ERROR"
 
provide the memory dump. it can help determine if it was a overheating problem or a motherboard reseting the cpu due to power issues.



 

AleksanderLC

Distinguished
Apr 12, 2013
15
0
18,510
==================================================
Dump File : 102518-29531-01.dmp
Crash Time : 10/25/2018 2:48:57 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : ffffe000`1bb65028
Parameter 3 : 00000000`bf800000
Parameter 4 : 00000000`00000124
Caused By Driver : hal.dll
Caused By Address : hal.dll+35793
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1402a0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\102518-29531-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 9600
Dump File Size : 413,448
Dump File Time : 10/25/2018 2:50:13 PM
==================================================

==================================================
Dump File : 102518-27453-01.dmp
Crash Time : 10/25/2018 11:37:21 AM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : ffffe000`44712028
Parameter 3 : 00000000`bf800000
Parameter 4 : 00000000`00000124
Caused By Driver : hal.dll
Caused By Address : hal.dll+35793
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1402a0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\102518-27453-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 9600
Dump File Size : 413,448
Dump File Time : 10/25/2018 11:38:30 AM
==================================================

==================================================
Dump File : 102518-26109-01.dmp
Crash Time : 10/25/2018 11:14:47 AM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : ffffe002`00fe4028
Parameter 3 : 00000000`bf800000
Parameter 4 : 00000000`00000124
Caused By Driver : hal.dll
Caused By Address : hal.dll+35793
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1402a0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\102518-26109-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 9600
Dump File Size : 413,448
Dump File Time : 10/25/2018 11:16:03 AM
==================================================

==================================================
Dump File : 102518-18093-01.dmp
Crash Time : 10/25/2018 8:09:12 AM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : ffffe001`4b5b0028
Parameter 3 : 00000000`bf800000
Parameter 4 : 00000000`00000124
Caused By Driver : hal.dll
Caused By Address : hal.dll+35793
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1402a0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\102518-18093-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 9600
Dump File Size : 413,448
Dump File Time : 10/25/2018 8:10:29 AM
==================================================


Is this enough, or am I missing something?
 
you need to provide the actual files. the automated dump does not show everything that is needed.