This is getting frustrating....
I have 2 Win7 laptops connecting wirelessly to a Netgear router. I have a Canon MF4270 multi-function connected to the router via ethernet cable. The printer has a reserved IP address on the router.
For the last 18 months or so, everything worked fine. Printing was no issue. Then, suddenly, the printer didn't respond. Sometimes, the print queue showed a document with status "Failed" but most times, there was no status at all.
I reinstalled the driver and got the printer working again yesterday, after about 8 hours of trying lots of things with no success. Troubleshooter was no use at all, in the end. Now, today, the printer is "offline" again. Laptops can use the internet, so there's no issue with connecting to the router. The printer works fine plugged into USB.
If I ping the printer from the router, the response is 100%. If I ping it from the laptops, all data is lost.
I hope there's someone out there with more knowledge than me.
I have 2 Win7 laptops connecting wirelessly to a Netgear router. I have a Canon MF4270 multi-function connected to the router via ethernet cable. The printer has a reserved IP address on the router.
For the last 18 months or so, everything worked fine. Printing was no issue. Then, suddenly, the printer didn't respond. Sometimes, the print queue showed a document with status "Failed" but most times, there was no status at all.
I reinstalled the driver and got the printer working again yesterday, after about 8 hours of trying lots of things with no success. Troubleshooter was no use at all, in the end. Now, today, the printer is "offline" again. Laptops can use the internet, so there's no issue with connecting to the router. The printer works fine plugged into USB.
If I ping the printer from the router, the response is 100%. If I ping it from the laptops, all data is lost.
I hope there's someone out there with more knowledge than me.