Windows 10, Cannot delete files, do admin things, or reset my pc

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vincentjacobsemail

Apr 3, 2018
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I have tried running a windows disk to repair/reset tried fresh start, reset this pc, every advanced reboot setting, cmd commands, I cant delete any files, open task manager, and the task bar is not responsive. I cant do anything that requires admin privileges, the buttons for everything above are clickable but just freezes or does nothing. I also cant set myself to admin. I have these disk https://gyazo.com/6d6a196f99d80991154a5950998f9160 the Local C: is my ssd and its where the problem started.
 
Solution
Colif
my one last thought was it might have had a small ssd acting as a cache drive and maybe it had the files convincing windows 10 this was an upgrade, but i see no evidence they did that. That is more a trick used by laptop makers.

I hope someone looks at this soon as I need to go, but will look again once i wake up.

Do you know if its got an Intel or AMD cpu? just might help narrow it down.

This just doesn't make any sense.

are you using a win 10 installer? I assumed you were, just checking - On another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB, if you don't.

thanks James again. Starting to be a habit tonight :)
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how did you manage to lose admin access?

is that 1 hdd or 2? (I can guess the 349mb is just a partition, but the 930 could be a 1th hdd?). Is the 110 gb a 120gb ssd?

since you have no admin access, the only way to fix this is a fresh install of windows 10. If you have 2 hdd, you could copy anything off C you want to save by doing this:

I assume the DVD is an win 10 installer given what it says it is.
boot from installer, on 2nd screen after languages, choose repair this pc, not install
choose troubleshoot
choose advanced
choose command prompt
I typed notepad in which obviously opened the notepad. From there I went to file > open which opened a file explorer
Click to expand...
Copy everything off C you want to keep onto F

once thats done, run the installer and do a custom install - see http://www.tenforums.com/tutorials/1950-windows-10-clean-install.html

when you reach the screen asking for licence, click "I don't have a key" and win 10 will continue to install and reactivate once finished

On the screen where you choose where to install win 10, if it gives you an error about GPT drives, delete all the partitions on the hdd and press next. If it still gives error, cancel out of the installer and restart PC and start installer again, it will accept next on that screen this time (some PC just need a restart here)
 
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I just want a clean reset, Im not interested in saving anything. I got all the way to the "repair this pc" step and went to do so but couldn't because "the disk windows is installed on is locked unlock or move it to continue". I cant delete or move things to/from the drive some things work others don't windows being on of the ones that wont move.
 
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Look man i cant fresh install or even login to windows anymore. Im stuck in an endless cycle or "dianosing this computer" and having to reboot because nothing in the troubleshooting menu works. The windows disc doesnt work because of "particians" or something. I cant delete anything. I cant. Login. You made it even worse...
 
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what is the warning about partitions?

boot from installer, on 2nd screen after languages, choose repair this pc, not install
choose troubleshoot
choose advanced
choose command prompt
type diskpart and press enter
type list disk and press enter
this shows all drives available, DVD/USB and hdd, make note of ssd number
type Select disk X - where X is the number of the ssd you want to wipe, change X to that number and press enter
once the drive you want to install on is chosen, type Clean

that wipes the ssd completely, run installer now and see if it works
 
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https://photos.app.goo.gl/CJL8kYgIFOq7sZf73



It wiped the disk but this is still happening
 
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Wait, you getting that compatibility report booting off installer?
that makes no sense?

unplug the hdd from PC and run installer again. I can only think the boot partition might be on the 2nd drive.

Sorry about this, it shouldn't be this hard.
 
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.
 
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its acting like its an upgrade and yet ssd is blank?

What happens if you just do a normal install? not custom?

one suggested fix was power down PC for 10 minutes and then try again.

This isn't a common error or I would have expected it. Instead, I haven't seen this before.

you do only have 2 drives, right?
 
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The normal install error is in the picture i sent. Custom and nornal dont work. My pc has been off for 10 minutes + since i last tried and it still isnt working. Should i have more then then just the windows disk as a boot option in my BIOS?
 
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unless the hdd used to have another copy of windows on it, the only boot option should be the USB now SSD is blank.

It should only be doing that error if it can see a previous version of windows that is confusing it into thinking this is an upgrade and not a clean install.

What are specs of the PC?

which ever drive E was on appears to be the boot drive.
 
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was PC custom made or a brand name? If brand name, what make model and I see if it helps figure this out.

If ssd is blank, and only drive in the PC, the only place it could have any details of boot left is motherboard and I am pretty sure it just saves the boot order, not any anything that would tell windows that you are upgrading not installing. You can try resetting bios to defaults, I would be amazed if it fixes it.

I am going to get more help as I refuse to give up (even if it is 4.45am)
 
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It is a ibuypower i series 301. I have added/replaced a nvidia geforce gtx 1050 graphucs card, vengencelp 2x8 1866mhz, and hp ssd s700 2.5 120gb l. Those are the only things ive changed to the machine.
 
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my one last thought was it might have had a small ssd acting as a cache drive and maybe it had the files convincing windows 10 this was an upgrade, but i see no evidence they did that. That is more a trick used by laptop makers.

I hope someone looks at this soon as I need to go, but will look again once i wake up.

Do you know if its got an Intel or AMD cpu? just might help narrow it down.

This just doesn't make any sense.

are you using a win 10 installer? I assumed you were, just checking - On another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB, if you don't.

thanks James again. Starting to be a habit tonight :)
 
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Solution


Why would i have to download that program when i already have a windows disk from the company?
 
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So it was the DVD? Well, that explains one mystery. I shouldn't have assumed the win 10 DVD was an installer.

did you unplug the hdd at any stage while trying to fix the previous problem?

Can you right click start
choose disk management
show us a screen shot of what this shows?
 
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