Question Windows 10 - Constant BSOD

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SaltyTurnips

Aug 28, 2020
3
0
10
Hello,

I have a custom build PC build in July 2019, which up until 1 month ago was running fine. Since then I've been experiencing multiple BSOD crashes repeatedly. I'm leaning towards a hardware issue (SSD or MB) but asking for advice as reading WhoCrashed reports suggests software not hardware.

Problem;
Random BSOD crashes. These can occur any time from playing games, to watching youtube, to leaving the PC Idle over time. Near impossible to reliable reproduce. Yesterday PC ran fine all day. Today it crashed within 2 hours.

Build;
Windows 10 Pro
Ryzen 3600X [Stock Cooler]
Gigabyte Auros x570 Elite (No Wifi)
Corsair MX500 SSD (OS)
2 additional HDDs.
Nvidia RTX2060 Super
Corsair 550x Gold PSU.
Corsair CMK16GX4M2B3200C16 Vengeance LPX 16 GB (2 x 8 GB) DDR4 3200 MHz [Original]
G.SKILL Ripjaws V Series F4-3600C16D-16GVK 16 GB (8 GB x 2) DDR4 3600 MHz [New]

Things I've tried;
  • Windows Memory diagnostics on old ram - 0 errors
  • Memtest on original RAM - 4 Passes 0 errors
  • Swapping to new RAM
  • Windows Memory diagnostics on new ram - 0 errors
  • Memtest on new RAM - 4 Passes 0 errors
  • Reseating RAM/CPU/Power Cables/GPU.
  • Updating all drivers to latest. (Including downloading from Gigabye Website )
  • Using older Nvidia Graphics Drivers. (Used DDU)
  • Ensuring Windows is up to date (Including running Windows v1903 & 2004)
  • Removing all external hardware (Other than Mouse/Keyboard, both Logitech).
  • Running driver verifier - Only crashed twice - Once from Gigabytes software (Uninstalled) and Nvidia Driver (Reinstalled)
  • Reset Windows 10 (Using the Keep my Files option)
  • Ensuring power options are set to not turn off devices.
  • Disabling Windows fast boot
  • Monitoring Temps (Although crashes can occur when PC is idle)
  • CheckDisk
  • System File Checker
  • Enabling/Disable XMP
  • Running RAM in slots 2/4 (Reccomended) and 1/3

Memdumps;
Attached Memdumps

These are all since the Windows 10 reset.
gdrv2.sys crashes were Gigabyte app center during driver verifier (Uninstalled). [Instant crash on login]
nvlddmkm.sys crash was during driver verifier - Reinstalled older version using DDU. [Random crash]
All others have been various codes;
MEMORY_MANAGEMENT
IRQL_NOT_LESS_OR_EQUAL
SYSTEM_SERVICE_EXCEPTION
KMOD_EXCEPTION_NOT_HANDLED
APC_INDEX_MISMATCH
DPC_WATCHDOG_VIOLATION

Any advice greatly appreciated.
 
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Hi, I ran the 10 newest minidump files through the debugger and got the following information: https://jsfiddle.net/m73whL8t/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.
File information:082820-7921-01.dmp (Aug 28 2020 - 12:28:12)
Bugcheck:DRIVER_IRQL_NOT_LESS_OR_EQUAL (D1)
Probably caused by:ntkrnlmp.exe (Process: System)
Uptime:0 Day(s), 0 Hour(s), 07 Min(s), and 35 Sec(s)

File information:082820-7562-01.dmp (Aug 28 2020 - 11:00:10)
Bugcheck:APC_INDEX_MISMATCH (1)
Probably caused by:ntkrnlmp.exe (Process: svchost.exe)
Uptime:0 Day(s), 2 Hour(s), 25 Min(s), and 51 Sec(s)

File information:082820-7437-01.dmp (Aug 28 2020 - 13:41:10)
Bugcheck:DPC_WATCHDOG_VIOLATION (133)
Probably caused by:ntkrnlmp.exe (Process: steam.exe)
Uptime:0 Day(s), 0 Hour(s), 07 Min(s), and 35 Sec(s)

File information:082720-7562-01.dmp (Aug 27 2020 - 06:26:54)
Bugcheck:MEMORY_MANAGEMENT (1A)
Probably caused by:Unknown_Image (Process: EpicGamesLaunc)
Uptime:0 Day(s), 3 Hour(s), 23 Min(s), and 50 Sec(s)

File information:082620-6828-01.dmp (Aug 25 2020 - 21:26:04)
Bugcheck:DRIVER_VERIFIER_DETECTED_VIOLATION (C4)
Driver warnings:*** WARNING: Unable to verify timestamp for gdrv2.sys
Probably caused by:gdrv2.sys (Process: LiquidSensord.)
Uptime:0 Day(s), 0 Hour(s), 00 Min(s), and 39 Sec(s)

File information:082620-24296-01.dmp (Aug 25 2020 - 21:33:34)
Bugcheck:DRIVER_IRQL_NOT_LESS_OR_EQUAL (D1)
Driver warnings:*** WARNING: Unable to verify timestamp for nvlddmkm.sys
Probably caused by:nvlddmkm.sys (Process: System)
Uptime:0 Day(s), 0 Hour(s), 02 Min(s), and 04 Sec(s)

File information:082620-21921-01.dmp (Aug 25 2020 - 21:24:37)
Bugcheck:DRIVER_VERIFIER_DETECTED_VIOLATION (C4)
Driver warnings:*** WARNING: Unable to verify timestamp for gdrv2.sys
Probably caused by:gdrv2.sys (Process: LiquidSensord.)
Uptime:0 Day(s), 0 Hour(s), 00 Min(s), and 33 Sec(s)

File information:082520-8125-01.dmp (Aug 25 2020 - 12:58:00)
Bugcheck:KERNEL_AUTO_BOOST_LOCK_ACQUISITION_WITH_RAISED_IRQL (192)
Probably caused by:ntkrnlmp.exe (Process: svchost.exe)
Uptime:0 Day(s), 0 Hour(s), 02 Min(s), and 12 Sec(s)

File information:082320-13296-01.dmp (Aug 23 2020 - 16:19:20)
Bugcheck:SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:memory_corruption (Process: FallGuys_clien)
Uptime:3 Day(s), 20 Hour(s), 10 Min(s), and 35 Sec(s)

File information:082820-7578-02.dmp (Aug 28 2020 - 12:19:53)
Bugcheck:PAGE_FAULT_IN_NONPAGED_AREA (50)
Probably caused by:ntkrnlmp.exe (Process: chrome.exe)
Uptime:0 Day(s), 0 Hour(s), 04 Min(s), and 01 Sec(s)
One of the crashes was caused by nvlddmkm.sys. This is a NVIDIA graphics card driver. There are a few things you can do to fix this problem. First off, try a full uninstall using DDU in Safe Mode then re-install the driver (more information). Or try getting the latest version of the driver. Or try one of the 3 most recent drivers released by NVIDIA. Drivers can be found here: http://www.nvidia.com/ or you can allow Windows Update to download the driver for you, which might be a older/better version.

Possible Motherboard page: https://www.gigabyte.com/us/Motherboard/X570-AORUS-ELITE-rev-10
You recently updated from BIOS F11 to F20. There is now an F21 available (recent). Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

Edit: Results from 3 dumps below: https://jsfiddle.net/gjLp8a2k/show
File information:082920-7390-01.dmp (Aug 29 2020 - 17:14:45)
Bugcheck:SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:memory_corruption (Process: iCUE.exe)
Uptime:0 Day(s), 1 Hour(s), 44 Min(s), and 15 Sec(s)

File information:082920-7109-01.dmp (Aug 29 2020 - 15:08:27)
Bugcheck:BAD_OBJECT_HEADER (189)
Probably caused by:ntkrnlmp.exe (Process: Corsair.Servic)
Uptime:0 Day(s), 7 Hour(s), 51 Min(s), and 58 Sec(s)

File information:082920-7093-01.dmp (Aug 29 2020 - 17:43:56)
Bugcheck:PAGE_FAULT_IN_NONPAGED_AREA (50)
Probably caused by:ntkrnlmp.exe (Process: dwm.exe)
Uptime:0 Day(s), 0 Hour(s), 13 Min(s), and 56 Sec(s)
 
Last edited:
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3 New minidumps if they provide any more insight.

Machine was running on bios F3 until problems started. At that stage I upgraded to F11 and then onto F20. None of them saw any improvements unfortunately.

Nvidia drivers have been uninstalled/reinstalled using DDU in safe mode multiple times, and appears to have made no difference. At this stage I'm pretty sure it's hardware, and just trying to narrow it down a bit.
 
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