Windows 10 creators update didn't show up

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Amossss

Distinguished
Jan 27, 2015
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Hi

So far I didn't receive the creators update for Windows 10.
How can I know if there's a reason for that and what is the reason?
I know certain types of CPUs won't get it but I don't have the problematic CPU.

I know I can download it manually but I prefer not to force it.

Also, I installed Windows 10 when it was free for Windows 7 users, what should I do if I want to install it from scratch? What serial key should I use? Where can I find it?

Thanks
 
Solution
Ever since last years Anniversary edition, what your licence is tied to may vary. Up until then, it was tied to your PC but since then it may also be tied to an email address. Easiest way to tell right now is look on settings/update & security/activation and under activation, if it says Windows is activated with a digital licence then it is still tied to the hardware, if it says Windows 10 is activated using a digital licence linked to your Microsoft account, then its already linked to the email address you use as a login. For many people, it was auto linked if they used a Microsoft Account to login - this can simply be the email address you registered win 10 with.

As for why you didn't get update? Its still being released...


Completely unknown.
It may not upgrade, and unactivate itself.
 




This is a possible outcome. Be prepared to call Microsoft if it does not auto-activate.
 
Usually when someone buys a license of Windows (7 for example), the license is only for 1 computer?
When he upgraded (for free) to Windows 10, he only have 1 license of it?

I understand that creators update is not for me, am I stuck now with this version with no option to eve re-install it (without creators update)?
 




If I were in your shoes I would make the clean install of Windows 10 home edition and I would be prepared to call Microsoft. They are very understanding and usually work with their customers very well.

Everything should work out good.