Windows 10 Desktop Ethernet Port Not Getting Internet

[derekp16]

Hi there, folks:

My gaming desktop has ceased being able to connect to the internet via the Ethernet port on the back. Which is really weird because it worked fine at home and when I moved into the dorm it didn't. I've tested different cables and computers using the same connection and they all work properly.

Weirdly, my PC also used to detect WiFi connections around the area and that also quit working when I moved to college. It just has the Ethernet connection symbol with a red 'X' over it rather than listing WiFi connections around me.

If you think you know a cause or fix to this issue, I'd greatly appreciate your input.

Thanks!

 

[Mickey666]

I got the pretty much same issue, re-installing the driver has no affect I hear that maybe taking out the ram and cmos battery might help if you are getting a message while re-instilling the driver that the device is in deep sleep mode, I still have to give it a try. If it works I'll post the results here.

 

[torrex112]

could you please provide me with a bit of info about your pc

 

[derekp16]

could you please provide me with a bit of info about your pc

Sure thing, here's the specs: http://pcpartpicker.com/list/RpNZJV

 

[derekp16]

I got the pretty much same issue, re-installing the driver has no affect I hear that maybe taking out the ram and cmos battery might help if you are getting a message while re-instilling the driver that the device is in deep sleep mode, I still have to give it a try. If it works I'll post the results here.

Where can I find these drivers? I still have the disk that came with the motherboard and I tried putting it in but couldn't find a specific driver that looked right.

 

[Mickey666]

Well if you see the network adapter in the device manager you can copy the Hardware ID's and find the driver by googling it. It's most likely an Intel or a Realtek Ethernet controller. Also you might wanna give this a try: http:// It scans for missing drivers and it can update them.

 

[torrex112]

So the PC came with win10. hmm.... Have a quick check its not disabled? Stupid question I know... But its a possibility

 

[derekp16]

So the PC came with win10. hmm.... Have a quick check its not disabled? Stupid question I know... But its a possibility

No, I just updated the operating system on the list to show my current operating system. It actually came with Windows 8.1 but I switched a while ago (6/8 months?) and it hasn't had problems until now. Also when you say "check its not disabled," what is "it"?

 

[torrex112]

So the PC came with win10. hmm.... Have a quick check its not disabled? Stupid question I know... But its a possibility

No, I just updated the operating system on the list to show my current operating system. It actually came with Windows 8.1 but I switched a while ago (6/8 months?) and it hasn't had problems until now. Also when you say "check its not disabled," what is "it"?

Sorry should of been more specific. "it" Lol...... I meant your netword card

 

[derekp16]

So the PC came with win10. hmm.... Have a quick check its not disabled? Stupid question I know... But its a possibility

No, I just updated the operating system on the list to show my current operating system. It actually came with Windows 8.1 but I switched a while ago (6/8 months?) and it hasn't had problems until now. Also when you say "check its not disabled," what is "it"?

Sorry should of been more specific. "it" Lol...... I meant your netword card

Oh, ok lol. That makes more sense. I'll give it a shot.

 

[derekp16]

Well if you see the network adapter in the device manager you can copy the Hardware ID's and find the driver by googling it. It's most likely an Intel or a Realtek Ethernet controller. Also you might wanna give this a try: http:// It scans for missing drivers and it can update them.

I'll try this. I didn't even think to give the Device Manager a check.