Windows 10 Desktop unavailable, can't access programs via windows button

dkj

Honorable
Jan 23, 2014
20
0
10,510
Everytime my friend starts up her laptop, it tells her that the desktop is unavailable. The windows button is also unavailable and the only way to start programs, is by going to Task manger -> File -> Run new task - > Browse - And then find the right location.

I tried to use a SFC /scannow, but I'm not experienced enough to analyze the results. Hoping to get some help here.

http://www.filedropper.com/cbs_2 - The text was too long to post here, so I've linked it instead.