Window's 10 File Explorer "Waiting on it"

Page 2 - Seeking answers? Join the Tom's Hardware community: where nearly two million members share solutions and discuss the latest tech.

Jeff21

Reputable
Feb 23, 2017
31
0
4,540
I have an issue (file explorer not working, waiting on it WTF screen!) now whenever i see that "waiting on it" screen i get a horrible cringe, I have tried many things and NOTHING has helped, a restart fixes it for a while but the.. IT'S BACK!. so far Toms'sHardware has helped me with a boot loot on my old laptop that ended up being dust in the cooler and many things on that laptop, now i have a new pc and this is my first problem so far and i trust tom'shardware, so after the fail with microsoft support i came here. this happend once before a restart fixed it, a month later it happend again i tried a restart it was fine then the next morning it happend again restart fixed 1 hour later it happend, iknow it's not the biggest of things but now i can't get to any of my files WAIT i lied i can if i enter it into the search bar but still i want it working right
 
Solution
Go into folder at c:windows\system32, right click on the file cmd.exe and select RunAs Administrator.

At the promnpt in the command form that shows up type
sfc /scannow
then hit the Enter key.

That starts the System File Checker which will pick up on any missing or corrupt files and replace them with new ones.

It's worth a shot. If that runs clean, stay in the command form and type
chkdsk /r
and hit Enter. This time the Checkdisk facility will run. You may have hard disk errors which are slowing things down to a point where drives fall off Task Manager's list.

Colif

Win 11 Master
Moderator
glad i waited for the disc management screen before posting my last response.

okay, so the elements drive is a 2tb external drive, i will ignore it
windows installed itself onto hdd like it should have, the defrag screen must be just confused. the 32gb ssd is doing what its meant to do, so we can just ignore it since its not even showing in disk management.

disks are fine, sorry I wasted your time :)
 

Colif

Win 11 Master
Moderator
i didn't even know Dell were still putting 32gb cache drives in PC now, I guess one day they will run out of them and move another model onto ssd instead. They were a good idea until SSD started getting big enough to run windows off completely.
 

Jeff21

Reputable
Feb 23, 2017
31
0
4,540
nope still getting it!
at this point I really don't know.
but I have noticed some more things
1: when this is happening all my drives disappear from task manager.
2:when this is happening I can't open disk manager.
3: when this is happening when i plug in a drive it won't pop up by itself
I think i'll just have to live with it, I have pinned my most used thing in file explorer to stat to make it a bit better to use.

PLEASE ANY OTHER IDEAS! :(
 

Colif

Win 11 Master
Moderator
perhaps do as Saga suggested and show the percentages free in disk management, though looking at capacity vs free and I don't think its lack of free space.

try running data life guard for windows on the hdd, the short and long tests. Its made by western Digital so will tell us how hdd is

i wonder if the 32gb cache drive is full, does it show amount used in IRST? I watched your video but it only mentions capacity. There is no way to control what is in the cache and I don't think it would be the cause of slow down
 
Go into folder at c:windows\system32, right click on the file cmd.exe and select RunAs Administrator.

At the promnpt in the command form that shows up type
sfc /scannow
then hit the Enter key.

That starts the System File Checker which will pick up on any missing or corrupt files and replace them with new ones.

It's worth a shot. If that runs clean, stay in the command form and type
chkdsk /r
and hit Enter. This time the Checkdisk facility will run. You may have hard disk errors which are slowing things down to a point where drives fall off Task Manager's list.
 
Solution