Windows 10 Freezing

[ibanezrg82]

Getting error 10016 before every crash
Ever since I installed a new sound card this has been happening.
Tried some registry "fixing" software but it did not help.
Please help!

Time of this report: 8/8/2018, 02:55:32
Machine name: DEREK-PC
Machine Id: {61092743-758B-405F-A502-544FEDD159F9}
Operating System: Windows 10 Home 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-7A39
BIOS: 2.C0 (type: UEFI)
Processor: AMD Ryzen 5 1600X Six-Core Processor (12 CPUs), ~3.6GHz
Memory: 16384MB RAM
Available OS Memory: 16340MB RAM
Page File: 4963MB used, 13807MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.17134.0001 64bit Unicode

 

[Gyustarr]

You should try updating your drivers and uninstall older ones.
If this doesn't work there's this option.
Also, in my experience 3rd party registry editing software does more harm than good.

 

[ibanezrg82]

I'm pretty sure all of my drivers are up to date. I'm wondering if something else is causing this, yet error 10016 is the only thing that shows in the event viewer before a crash. I have to hard reset my system, no bueno.
Deleted the regedit software and got a refund as well.

I might try "this option"
But it says this error shouldn't be causing a freeze? Event viewer shows no hardware fails, at all, ever

 

[Gyustarr]

I'm pretty sure all of my drivers are up to date. I'm wondering if something else is causing this, yet error 10016 is the only thing that shows in the event viewer before a crash. I have to hard reset my system, no bueno.
Deleted the regedit software and got a refund as well.

I might try "this option"
But it says this error shouldn't be causing a freeze? Event viewer shows no hardware fails, at all, ever

If none of the above works, the "go-to" step is usually booting your pc in safe mode to see if the issue persists.

 

[ibanezrg82]

Tried the registry edit so far....so good. No freezes. Still getting a 10016 error but its for something different now, not the one that seemed to be freezing the OS. If this keeps up for a few days I'll let you know.

Why does crap like this happen? Why can't Windows fix stuff like this itself?

 

[ibanezrg82]

Well, freezing again. Not sure at all what is causing this. Would a fresh install of Windows help?

 

[Gyustarr]

Can you single out the instances that it happens? Like a pattern? If not remove the soundcard and see if the issue persists. If it doesn't install the card into another pc to see if it happens there as well. If it does RMA the card.

 

[smorizio]

make sure the mb has the newest bios file on it. look at the mb user guild see if the pci slot for the sound card is using the irq or memory for the video card slot. if it is try moving the sound card if you can. if the rig running out of irq turn off the serial and printer ports also in the bios turn off the onboard sound.

 

[ibanezrg82]

This is a bit old but the issue was the POS sound card Audigy I installed.

Creative had the balls to tell me the card was fine too. Never buying a Soundblaster again



Solution - Don't buy Soundblasters