WINDOWS 10 Laptop Restarts After Sleep

myleschuahiock0710

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Oct 5, 2015
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Hi guys, I need help with this very annoying problem. About 3 months ago, I upgraded my ASUS GL551JM Laptop to Windows 10 from Windows 8.1. Now, whenever I close my laptop lid, or put my laptop to sleep using the "Zz" key on my keyboard, it restarts when I try to wake it up. All my unsaved work would be gone. I don't even get a restart prompt.

Does anybody have the same problem? When I used to run Windows 8.1, I could just normally close the laptop lid, and open it without fearing that my laptop would restart.

Thanks in advance!
 
Solution
Hi,

Please do try changing the Power Option of your laptop.
- Right click on the battery icon and select Power Options.
- Click on Change plan settings on the power plan that is selected.
- Click on Change advanced power settings
- Expand Hard disk and set Turn off hard disk after to Never
- Now expand Sleep and set Allow Hybrid sleep to Off and Hibernate after to Never.
- Click Apply and OK.
- Do test the laptop once again and see if the same problem persist.
Hi,

Please do try changing the Power Option of your laptop.
- Right click on the battery icon and select Power Options.
- Click on Change plan settings on the power plan that is selected.
- Click on Change advanced power settings
- Expand Hard disk and set Turn off hard disk after to Never
- Now expand Sleep and set Allow Hybrid sleep to Off and Hibernate after to Never.
- Click Apply and OK.
- Do test the laptop once again and see if the same problem persist.
 
Solution