Windows 10 resetting this pc stuck at 4%

[cyrusbuena23]

Acer aspire 5
i3 7th gen
2.4ghz
Nvidia gtx 940mx
2gb dedicated VRAM
4gb DDR4 memory

I dont know any of these thing. But my laptop just begin to slow down, rebooting time takes 5 minutes, and start up 5mins, and windows application randomly starts to nit respond even injust open a file manager. So i decided to scan for malware and virus its all clear and tried to RESET THIS PC. KEEP MY FILES. I dont know that either. And now im reading on tips to reset. Need something like recovery of anything like that. But i dont have anything. I just pressed the reset this pc and continue until i got here

RESETTING THIS PC 4% but The loading dots is moving

Stuck at that screen for 12 hrs now. What should i do? Hope you can help me. This is my first laptop and i save my college money to buy this stuff. Hope someone can help me. Thank you and sorry for bad grammar and english

 

[Colif]

how big is the hdd? How much free space did it have?

I suspect its not working after 12 hours, is the hdd activity light flashing at all? If there is no lights, turn it off and on and see what happens. It wasn't going anywhere anyway so its worth a try.

On another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB

We can access your files to copy anything off you cannot afford to lose
change boot order in BIOS so USB is first, hdd second
boot from installer
on screen after languages, choose repair this pc, not install.
choose troubleshoot
choose advanced
choose command prompt

. I typed notepad in which obviously opened the notepad. From there I went to file > open which opened a file explorer. I plugged an external hard drive into my USB port, and I searched for all of my most irreplaceable files and copied them onto the external drive

Best way to fix a broken reset is a fresh install
boot from installer
follow this guide: http://www.tenforums.com/tutorials/1950-windows-10-clean-install.html

when you reach the screen asking for licence, click "I don't have a key" and win 10 will continue to install and reactivate once finished

On the screen where you choose where to install win 10, if it gives you an error about GPT drives, delete all the partitions on the hdd and press next. If it still gives error, cancel out of the installer and restart PC and start installer again, it will accept next on that screen this time (some PC just need a restart here).

 

[cyrusbuena23]

1tb and it still have almost 600gb free. I just recently buy this acer. Ill try that. Thank you sir. Amd what to type on command prompt? Is this solution will back my normal laptop?

 

[Colif]

type notepad at command prompt will open notepad, then go to file - open in notepad, and it will open a File explorer letting you copy any files off PC