[SOLVED] Windows 10 Setup crashes before installing

[PaperPirate]

Hey guys,
i‘ve got a hard one for you.
I just built my gaming pc and now wanted to download win10.
I created a boot stick with the media creation tool from microsoft, but when i plug the usb in and let the pc boot the windows loading cycle appears and stops after a few seconds. The screen is frozen and the pc doesn’t react on anything. Not even on pushing the power button. (the fans and the rgb lighting still works)

I can access the bios without problems and the ram is shown as 16gb as it should be, so i don’t think it’s broken. (not sure after after all)

i created the boot stick on my win7 pc. Is that a possible cause?

My hardware is:
i5 9600k
rtx2070 super
msi mpg z390 gaming edge ac
16gb trident z 3200mhz
bequit straight power 650watt
nzxt kraken x62

Please help me!

 

[Colif]

Do you have latest bios for motherboard?

is CPU overclocked? remove if so.
what XMP settings is ram set to? reset to defaults if you have it on XMP

Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors. IT creates a bootable USB so make on another PC

Shouldn't be any problem using win 7 to make installer. Did you use media creation tool to make installer?

 

[PaperPirate]

Do you have latest bios for motherboard?

is CPU overclocked? remove if so.
what XMP settings is ram set to? reset to defaults if you have it on XMP

Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors. IT creates a bootable USB so make on another PC

Shouldn't be any problem using win 7 to make installer. Did you use media creation tool to make installer?

No i removed the overclocking and set the xmp to default settings. the ram is running at 2133mhz..

I used the media creation tool to create a win 10 boot stick, but used a win 7 disc PC.

 

[Colif]

look on page 73 of your motherboard manual, it shows how to update the bios. FOllow the instructions and make sure you have newest installed as it might help get past the frozen screen

You can donlaod PDF of manual here (though there should be a copy in motherboard box) - https://www.msi.com/Motherboard/support/MPG-Z390-GAMING-EDGE-AC#down-manual

 

[Ketchup79]

Was there anything previously on the hard drive you are installing Windows 10 on?

 

[PaperPirate]

Was there anything previously on the hard drive you are installing Windows 10 on?

No, i bought a new ssd.

 

[PaperPirate]

look on page 73 of your motherboard manual, it shows how to update the bios. FOllow the instructions and make sure you have newest installed as it might help get past the frozen screen

You can donlaod PDF of manual here (though there should be a copy in motherboard box) - https://www.msi.com/Motherboard/support/MPG-Z390-GAMING-EDGE-AC#down-manual

Okay, i’ill try that then
Thank you

 

[PaperPirate]

Was there anything previously on the hard drive you are installing Windows 10 on?

No, i bought a new ssd

 

[g-unit1111]

No, i bought a new ssd

What is the make and model of that SSD? Is it an M2 drive or is it a SATA drive?

 

[PaperPirate]

Thank you guys, I updated the bios and it finally worked
Good job and have a nice day