Question Windows 10 sleep problem

[PapaMikeinGreen]

After changing sound cards from a SoundBlaster X-Fi to a SoundBlaster Zx I have had problems getting Windows to go to sleep. And after last weeks Windows update I had all kinds of driver issues. Windows wants to use it's driver and would lock up on trying to update it to the Creative latest. But I digress as I have that issue resolved. I have done a new clean Windows install but STILL the system will not go to sleep. I read a post about using the <powercfg> command to diagnose it so I gave it a shot. The following was the results that it gave.

C:\Windows\system32>powercfg -requests
DISPLAY:
None.
SYSTEM:
[DRIVER] Sound Blaster Z (HDAUDIO\FUNC_01&VEN_1102&DEV_0011&SUBSYS_11020023&REV_1009\9&26a60f4&0&0101)
An audio stream is currently in use.
AWAYMODE:
None.
EXECUTION:
None.
PERFBOOST:
None.
ACTIVELOCKSCREEN:
None.

I am not surprised to see it is related to the soundcard but I do not understand the results. There were no programs open except the command prompt. Where is the audio stream comment coming from? What can I do, if anything, about it? Do not say "update" the driver as I spent hours getting things to work with a combination of the Windows supplied driver and getting the SoundBlaster Control Panel to finally work together. Any help will be greatly appreciated.

 

[Lutfij]

Which version of Windows 10 are you on? Did you reinstall the OS after recreating the bootable USB installer using Windows Media Creation Tools? Are you on the latest BIOS for your motherboard? Speaking of which, list your specs like so:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:

Did you uninstall the prior Creative X-Fi drivers before you dropped the Zx in?

 

[PapaMikeinGreen]

Which version of Windows 10 are you on? Did you reinstall the OS after recreating the bootable USB installer using Windows Media Creation Tools? Are you on the latest BIOS for your motherboard? Speaking of which, list your specs like so:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:

Did you uninstall the prior Creative X-Fi drivers before you dropped the Zx in?

Windows 1803 Build 17134.590

CPU: Ryzen 2700+
Motherboard: AS Rock Taichi 470
Ram: 16 gig GSkill 3200
SSD/HDD: Sansung Evo 850
GPU: AMD Vega 64
Soundcard: SoundBlaster Zx
PSU: Corsair 750
Chassis: Antech 300

Windows is a fresh install from an install dvd mad from the .iso file downloaded from Microsoft. M/b bios is the latest as of 3 weeks ago, or so. I don't know what changed in last weeks update to Win10 but it sure isn't playing nice with the Creative drivers. And yes, the onboard sound AND the sound chip on the video card are disabled.

[update]
Seeing that there was a later version, 1809, I went to Windows Update and it found 1809. Unfortunately it crashed while installing it. I was able to rollback to 1803. My guess is Creative driver issue again but how do I know for sure?