[SOLVED] Windows 10 Version 1903 Update KB4517211 and KB4515384 always throw up error 0x80070003

[JezzTorrent]

Hello, fellow forum members!

I have yet another problem now, this time pertaining to Windows Update. Whenever I try installing the mentioned Windows 10 updates (KB4517211 and KB4515384), the laptop restarts and I keep getting the "We couldn't complete the changes" words, with the update history in the Settings app showing both of them as "Failed to install on ‎28-‎09-‎2019 - 0x80070003". For this error, I tried installing the update through a clean boot (if I remember correctly, it is done through going to MSConfig, then unchecking the "Load Startup Items" box and disabling all services except Microsoft ones), along with deleting the SoftwareDistribution folder. Nothing positive has come out of this, unfortunately.

My laptop specs are:

Acer Aspire V3-574G

4 GB DDR3L RAM
500 GB Crucial MX500 SATA-III SSD
Nvidia GeForce 940M
Intel Core i3-5005U
Windows 10 Home Version 1903 (Build 18362.239) x64

 

[Colif]

See if this helps

right click start button
choose powershell (admin)
type SFC /scannow and press enter
once its completed, copy/paste this command into same window:
Repair-WindowsImage -Online -RestoreHealth and press enter
SFC fixes system files, second command cleans image files, re run SFC if it failed to fix all files and restart PC

If second command asks for Source
Download a copy of the win 10 iso from Here - create ISO by telling it you want to make DVD - and then mount that ISO in file explorer (see Here) and then copy paste the below command into command prompt (admin)

DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:\Sources\Install.wim:1 /LimitAccess

Where "X" is the drive letter where the ISO is located. Simply change the "X" to the correct drive letter

Then re run SFC/Scannow if it didn't fix everything the 1st time, and restart PC


If that still doesn't fix it, try a repair install - https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html

 

[JezzTorrent]

See if this helps

right click start button
choose powershell (admin)
type SFC /scannow and press enter
once its completed, copy/paste this command into same window:
Repair-WindowsImage -Online -RestoreHealth and press enter
SFC fixes system files, second command cleans image files, re run SFC if it failed to fix all files and restart PC

If second command asks for Source
Download a copy of the win 10 iso from Here - create ISO by telling it you want to make DVD - and then mount that ISO in file explorer (see Here) and then copy paste the below command into command prompt (admin)

DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:X:\Sources\Install.wim:1 /LimitAccess

Where "X" is the drive letter where the ISO is located. Simply change the "X" to the correct drive letter

Then re run SFC/Scannow if it didn't fix everything the 1st time, and restart PC


If that still doesn't fix it, try a repair install - https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html

Thank you, Colif.

Unfortunately, both the DISM and SFC commands did not work, and I even tried the SFC command about four times, and two-three times after the DISM command. I also tried going into safe mode and using the SFC command. For DISM, I had a Win 10 bootable pendrive (I created it for an SSD upgrade), and I used that, along with downloading an ISO, mounted it and tried that as well. Seems like I'll have to try the repair install after all. Will update you (pun intended) on the issue.

 

[britechguy]

You've already covered using SFC & DISM, and are moving on to trying the Repair Install. If that doesn't work, then you will have to consider doing a clean reinstall.
------------------------------------
Before going any further, it must be noted that a repair install (or feature update, when those are being done) allows one to keep all of one's files and apps (desktop/installed and store varieties). This is in complete contrast to a Reset (which allows either keeping just one’s files or wiping everything), or a Refresh/Fresh Start or Completely Clean Reinstall, both of which wipe everything.

My standard advice, in virtually all cases, (and presuming any potential infection has already been addressed, first) is trying the following, in the order specified. If the issue is fixed by option one then there's no need to go further. Stop whenever your issue is fixed:

1. Using SFC (System File Checker) and DISM (Deployment Imaging Servicing and Management) to Repair Windows 8 & 10


2. Doing a Windows 10 Repair Install or Feature Update Using the Windows 10 ISO file


3. Doing a completely clean reinstall (options a & b are downloadable PDF files):

a) Completely Clean Win10 (Re)install Using MCT to Download Win10 ISO File

b) Completely Clean Win10 (Re)install Using MCT to Create a Bootable USB Drive

c) How to do a CLEAN Installation of Windows 10 (Tom’s Hardware Forums, with screen shots)

I never choose the “thermonuclear option,” the completely clean reinstall, until it's clear that this is the only viable option. I hate having to go through all the work of reconfiguring a machine from scratch if that can reasonably and safely be avoided.

 

[kahanov]

I've been successful with this update installing on 3 pc's but my 6 yr old hp 32-bit desktop repeatedly fails.

dism finished successfully but sfc still reports errors.

appuals.com claims that 20% of installs of this update fail.

what now? i'm inclined to just wait for the next cumulative update. if that also fails, I guess a complete win 10 re-install will be in order.

 

[britechguy]

Is your 6-year-old machine actually 32-bit hardware? I ask because I didn't think that anyone was producing same that recently.

That's not to say that you might not have had 32-bit Windows installed, as that went on long after 32-bit hardware had passed into history.

If you did have 32-bit Windows installed, and upgraded directly to 32-bit Windows 10, you can still reinstall 64-bit Windows under the license that was used for 32-bit, because the licenses are tied to the motherboard and MS does not care, per se, which bit-depth you're running. I did this on my ancient Gateway desktop. But the thing is you must do a reinstall to go from 32-bit to 64-bit. There is no upgrade path that lets you keep everything; you have to reconfigure the machine from scratch afterward.

 

[JezzTorrent]

You've already covered using SFC & DISM, and are moving on to trying the Repair Install. If that doesn't work, then you will have to consider doing a clean reinstall.
------------------------------------
Before going any further, it must be noted that a repair install (or feature update, when those are being done) allows one to keep all of one's files and apps (desktop/installed and store varieties). This is in complete contrast to a Reset (which allows either keeping just one’s files or wiping everything), or a Refresh/Fresh Start or Completely Clean Reinstall, both of which wipe everything.

My standard advice, in virtually all cases, (and presuming any potential infection has already been addressed, first) is trying the following, in the order specified. If the issue is fixed by option one then there's no need to go further. Stop whenever your issue is fixed:

1. Using SFC (System File Checker) and DISM (Deployment Imaging Servicing and Management) to Repair Windows 8 & 10


2. Doing a Windows 10 Repair Install or Feature Update Using the Windows 10 ISO file


3. Doing a completely clean reinstall (options a & b are downloadable PDF files):

a) Completely Clean Win10 (Re)install Using MCT to Download Win10 ISO File

b) Completely Clean Win10 (Re)install Using MCT to Create a Bootable USB Drive

c) How to do a CLEAN Installation of Windows 10 (Tom’s Hardware Forums, with screen shots)

I never choose the “thermonuclear option,” the completely clean reinstall, until it's clear that this is the only viable option. I hate having to go through all the work of reconfiguring a machine from scratch if that can reasonably and safely be avoided.

Thank you very much for the advice, britechguy. Honestly, I am very much loath to do a clean re-install of Windows, so I seriously hope the repair install will work. I was completing an assignment, so I couldn't perform the procedure until now. Will inform you all about how it'll go.

 

[kahanov]

in fact this hp pc is >10 yr old. the hd died a few yr ago...now has a 120 gb ssd.

I ran dism again & now sfc finds no errors, but kb4517211 still fails.

the problem isn't the pc system.

i'll wait for the next cumulative update.

btw my rca cambio tablet running 32-bit had no problem with the install.

i'm curious as to why you ask about 32-bit vs 64-bit.

 

[JezzTorrent]

I tried the "Repair Install" through that bootable USB drive that I still have, and just for the sake of going against the tide and trying, I decided to let the option to "Check for Windows Updates" remain ticked, and I started the process. I was able to successfully install the KB4517211 update, and now my laptop is fully up-to-date! Thank you so much, Colif and britechguy!

 

[JezzTorrent]

in fact this hp pc is >10 yr old. the hd died a few yr ago...now has a 120 gb ssd.

I ran dism again & now sfc finds no errors, but kb4517211 still fails.

the problem isn't the pc system.

i'll wait for the next cumulative update.

btw my rca cambio tablet running 32-bit had no problem with the install.

i'm curious as to why you ask about 32-bit vs 64-bit.

If you have a bootable Windows 10 USB drive handy, I suggest you try a repair install as well, then try installing the update. When your PC is fully booted up and running Windows, connect the USB drive, and run the setup through the setup.exe file located on the bootable drive.