Question Windows 11 Security Upgrade fails in the last 98 % with message "something went wrong".

[RobeM]

Windows 11 Security Upgrade fails to load at 98% every time I get the auto upgrade coming up. I've tried all of the troubleshooting both in Windows and on the net. I've attempted all suggestions. Still not working. I can't even get the auto upgrade to stop. It's incredibly annoying. I'm not a tech guru and don't have a cue why this is such an ordeal. i don't have anything unusual that would prevent it. I do use AVAST VDI but i've turned it off to get the download. Still no joy. All the issues with Windows make me want to try Apple. This whole upgrade issue has been a norm with anything I do with Microsoft and their products. I'm usng DELL Alienware which took the initial install of Win 11 fine to upgrade from 10. I need some serious help. I'm about to go tell Best Buy to trade me in. I've only had this rig for 2 years.

 

[Ralston18]

Source for Windows 11?

How was Windows 11 installed?

What is the source for the auto upgrades?

Have you tried "dism" and "sfc /scannow"?

Results?

 

[RobeM]

Source for Windows 11? The Alienware came with Win 10. The Win 11 upgrade to Win 10 was prompted through the Microsoft automatic upgrade feature. I said yes. It installed. Then the security upgrade prompted this last year and has always failed to install. You are talking to a jack amateur. I don't buy a laptop to tinker with IT skills. I'm beginning to think as MS goes along, they are making it to where you can't have a laptop without buying an IT company to clear up the bugs. If its this difficult to make it work I'go back to Best Buy. I've got a dang warranty on it. I just didn't want to bloody drive all the way down to that store to get it done. I'm getting rather tired of trying to figure out the bugs in Windows programs.

How was Windows 11 installed?
See below.
What is the source for the auto upgrades?
Pretty simple. I bought this Dell Alienware with Windows 10 on it. The Windows comes with an automatic prompt for upgrades....so it prompts them. Since it isn't a "build" but OEM, they usually come that way, right? So Microsoft is the source.

Results? You wanna tell me how to do it? I'm not all that IT savvy. Since there isn't a "warning label that says "Warning: Programming Knowledge is Needed to Correct Windows System Errors", My AI builder didn't provide me with it.

 

[SkyNetRising]

It was just the automatic update that Windows 11 started; not a source on a website or anything.

Can you show screenshot from Disk Management?
(upload to imgur.com and post link)

I'd suspect bootloader partition being too small.
This can sometimes cause failure of installing windows updates.

 

[Ralston18]

Also - referencing "My AI builder didn't provide me with it."

What AI builder? Source?

With a two year old build (pre AI craze) I would also suspect that whatever upgrade was done or attempted by that AI builder went astray. That is likely not Microsoft.....

Yes - provide the Disk Manager screen shot as suggested by @SkyNetRising.

Open the window so all can be seen.

Capture the screenshot and post the screenshot here via imgur (www.imgur.com).

Lastly look in Update History and Reliabillity History/Monitor. Either one or both tools may have captured some relevant errors regarding the Security Update failures.

Screen capture and post any details.