Hello,
My computer starts to boot up as normal, shows the 4 colored dote resolving to the Microsoft logo followed by the light blue screed with usual Microsoft decal then the screen goes black and all i have is the cursor. the cursor moves as normal but that's it. Ctr-Alt-Del brings up the light blue screen with the usual options and if I select Task Manager it appears but still with a black screen behind.
I can reboot in safe mode and I get the normal Windows screen. however my Anti Virus (Bitdefender) will not load. trying a system image restore has produced the same result.
My computer starts to boot up as normal, shows the 4 colored dote resolving to the Microsoft logo followed by the light blue screed with usual Microsoft decal then the screen goes black and all i have is the cursor. the cursor moves as normal but that's it. Ctr-Alt-Del brings up the light blue screen with the usual options and if I select Task Manager it appears but still with a black screen behind.
I can reboot in safe mode and I get the normal Windows screen. however my Anti Virus (Bitdefender) will not load. trying a system image restore has produced the same result.