Windows 7 Bluetooth Driver issues?

[8004302]

Hi,

I own a Logitech MX5500 blue-tooth keyboard and mouse combo. It's great and I love it. I recently moved to Windows 7 and that's when things started going down hill.

I get lag when I move my cursor, my keystrokes do not comes through correctly, and when I press a shortcut key it seems to open that application a whole bunch of times.

I believe that it may be a driver issue with Windows 7, maybe the set-point software does not work correctly with Windows 7. (Considering the fact that Logitech did release a Windows 7 version and that I am currently using it).

What are your views on what the problem can be? Is my keyboard stuffed? Or is Windows Stuffed?

Much appreciated.

 

[Gandalf]

Check your Device Manager.
Does it say your Keyboard device is properly installed?

 

[8004302]

Yes it does say that it's installed correctly. All the buttons function so
I don't think the installation was a problem.

 

[Gandalf]

Have you thought to replace the batteries?

 

[8004302]

Yes, it was one of the first things I changed. I just don't get why the
keystrokes don't come through correctly. Since it uses Blue-tooth, I
wouldn't think that it would receive any interference.

 

[Gandalf]

Have you tried plugging into a different USB port?

 

[8004302]

Yes I have. I thought it might be the reicever so I got another one from
Logitech but I still got the same problem.

 

[Gandalf]

Can you try a standard type of USB keyboard?
Not Blue-tooth.

 

[8004302]

For testing purposes I have already tried, but the only reason that I don't change this keyboard
is that it's pretty much perfect for my requirements. I deal a lot with databases and
spreadsheets. The mouse on this set makes my live so much easier because of the fast
scrolling. The inbuilt calculator on the keyboard is also a godsend.

 

[Gandalf]

So, you are saying that a standard keyboard works fine. It's only the Logitech keyboard that you are having problems with?

 

[8004302]

Yes. It's the model not just my one because I have already
swapped it with a new one.

 

[Gandalf]

Then, you need to take this up with the Logitech people.
Maybe their Win7 driver needs to be improved.

 

[8004302]

I contacted them, telling them that their software is not
Windows 7 compliant and I'm having problem. However
they assured me that the software was not an issue and
that I can get a replacement under the warranty terms.
I did however I still have the same problem.

There is no problem with the Windows Vista / XP version so
I too think that it's their Windows 7 Drivers at fault.

 

[Gandalf]

There is a long shot you might try:
sfc /scannow
http://support.microsoft.com/kb/929833

 

[drksilenc]

have you tried using win 7 compatabilty mode and running it under the pretenses of xp or vista using there drivers instead of the 7 one? i had to do that for my old dell bt kb mouse combo and it works

 

[8004302]

Fantastic it works perfectly! Almost, some of the functions is
the software don't work properly, but at least I can type
without problems. Thanks.

 

[8004302]

Best answer selected by 8004302.