Evening, I have family visiting this week and today my dad's laptop ran into an issue I need help with. Unfortunately my family leaves on Saturday so I don't have much time to fix the laptop
My dad's laptop is a Lenovo G780 that has developed a problem with windows during startups. Upon start up the Lenovo screens pops up and after it where the windows screen would be an error appears.
"Windows failed to start. A recent hardware or software change might be the cause"
File: \Windows\system32\winload.exe
Status: 0xc000000f
Info: The slected entry could not be loaded because the applications is missing or corrupt.
I have a win 7 home premium 64-bit re installation disc which I tried to use however the startup repair tool failed.
Problem Event Name : StartupRepairOffline
Problem Signature 01: 0.0.0.0
Problem Signature 02: 0.0.0.0
Problem Signature 03: unknown
Problem Signature 04: 0
Problem Signature 05:unknown
Problem Signature 06:1
Problem Signature 07: unknown
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
System Restore says no resort points have been created and the only system image backup is from 11/17/2012.
Any assistance would be appreciated
I'd be fine reinstalling the OS, but my mom just all the photos from her phone onto this laptop and they don't want to lose them.
My dad's laptop is a Lenovo G780 that has developed a problem with windows during startups. Upon start up the Lenovo screens pops up and after it where the windows screen would be an error appears.
"Windows failed to start. A recent hardware or software change might be the cause"
File: \Windows\system32\winload.exe
Status: 0xc000000f
Info: The slected entry could not be loaded because the applications is missing or corrupt.
I have a win 7 home premium 64-bit re installation disc which I tried to use however the startup repair tool failed.
Problem Event Name : StartupRepairOffline
Problem Signature 01: 0.0.0.0
Problem Signature 02: 0.0.0.0
Problem Signature 03: unknown
Problem Signature 04: 0
Problem Signature 05:unknown
Problem Signature 06:1
Problem Signature 07: unknown
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
System Restore says no resort points have been created and the only system image backup is from 11/17/2012.
Any assistance would be appreciated
I'd be fine reinstalling the OS, but my mom just all the photos from her phone onto this laptop and they don't want to lose them.