Windows 7 problems installing printers

[neanie01_82]

I have a windows 7 and a canon imageclass MF4150 all in one printer. The device manager is picking up the printer as attached and then not identifying the device as a printer. The troubleshoot that windows is giving me is to download the drivers which I have done about ten times and each time I have it overwrite the same file. Whenever I download the drivers is will download them but then the files are no where to be found. While this printer is three years old, it is a great laser printer and I don't want to purchase a new one. There are updated drivers on the canon site for windows 7 and those are the ones that I have been downloading. Any ideas would be helpful.

 

[saran008]

Just disconnect the printer, restart the system & connect the printer again!
It should detect the printer automatically, if asked for drivers, browse the explorer & provide the location where the printer drivers are downloaded OR Double click the driver (.exe)file!

Download the correct drivers for Windows 7provided at here (32/64 bit), also with Toolbox Software & firmware update tool! Install them all & try
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=124&modelid=14444#DownloadDetailAct

(Sometimes 32/64 bit drivers also cause some problems, if installed in wrong version)

Before installing latest drivers, follow the good habit of removing older driver versions using

Driver Cleaner Pro 1.5 (Freeware)
http://www.afterdawn.com/software/desktop_software/other_tools/driver_cleaner_pro.cfm

or

Revouninstaller
http://www.revouninstaller.com/revo_uninstaller_free_download.html

These tools may help you to remove the traces left!

 

[Mousemonkey]

Best answer selected by mousemonkey.

 

[Mousemonkey]

This topic has been closed by Mousemonkey