Windows 7 stuck at 'starting windows' screen.

[luznykarol]

I just bought a new Acer vn7 laptop. Since it doesnt have a dvd drive i plugged in a mobile one with an original Windows 7 home edition. I changed the boot order to start it from the usb dvd drive it started and got stuck on "starting windows" screen. Any ideas what is the problem?

 

[christophernewman]

Do one of the following:

1. If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.

2. If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start in safe mode, and then press F8.


3. On the Advanced Boot Options screen, use the arrow keys to highlight the safe mode option you want, and then press Enter. For more information about options, see Advanced startup options (including safe mode).

4. Log on to your computer with a user account that has administrator rights.


When your computer is in safe mode, you'll see the words Safe Mode in the corners of your monitor. To exit safe mode, restart your computer and let Windows start normally.


To help troubleshoot error messages and other issues, you can start Windows 7 by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.

1. Log on to the computer by using an account that has administrator rights.

2. Click Start Collapse this imageExpand this im, type msconfig.exe in the Start Search box, and then press ENTER to start the System Configuration Utility.

a. Collapse this imageExpand thisIf you are prompted for an administrator password or for confirmation, type your password, or click Continue.

3. On the General tab, click Selective Startup, and then click to clear the Load startup items check box. (The Use Original Boot.ini check box is unavailable.)

4. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.

Note Following this step lets Microsoft services continue to run. These services include Networking, Plug and Play, Event Logging, Error Reporting, and other services. If you disable these services, you may permanently delete all restore points. Do not do this if you want to use the System Restore utility together with existing restore points.

5. Click OK, and then click Restart.



For further information, visit the below mentioned link:

http://support.microsoft.com/?id=929135



Steps for Normal startup:

1. Click Start, and then click Run.

2. Type msconfig, and then click OK.
The System Configuration Utility dialog box is displayed.

3. Click the General tab, click Normal Startup - load all device drivers and services, and then click OK.

4. When you are prompted, click Restart to restart the computer.



You may also install the latest display drivers and device drivers compatible for Windows 7.

http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly