Hi THC
I am writing this post as I have an Samsung laptop running windows 8.1 system is as follows :
Processor intel Core i5-3210M CPU@ 2.50Ghz
RAM 8GB (7.71 GB usable)
System Type 64 Bit OS, x64 based processor
It has been in the last week working very low to load webpages along with caption displaying unresponsive page mainly on eBay and YouTube, and then crashes showing the blue screen which reads in brackets (Your PC ran into a problem and needs to restart. We're just collecting some info, and then well restart for you).
Kernal Data Page Error.
I use chrome and even that takes time to load at the best of times.
This has been happening for the last week I allow the laptop to collect info and then restart but it happens again a few hours later.
My hunch it could be a bad sector on the hard drive or perhaps the memory but not sure, can some please help and would it be a easy repair.
In all honestly I haven't used the laptop much but to surf and write emails and purchased in 2014.
I hope there is someone out there who will be able to give me some advice.
Many Thanks
I am writing this post as I have an Samsung laptop running windows 8.1 system is as follows :
Processor intel Core i5-3210M CPU@ 2.50Ghz
RAM 8GB (7.71 GB usable)
System Type 64 Bit OS, x64 based processor
It has been in the last week working very low to load webpages along with caption displaying unresponsive page mainly on eBay and YouTube, and then crashes showing the blue screen which reads in brackets (Your PC ran into a problem and needs to restart. We're just collecting some info, and then well restart for you).
Kernal Data Page Error.
I use chrome and even that takes time to load at the best of times.
This has been happening for the last week I allow the laptop to collect info and then restart but it happens again a few hours later.
My hunch it could be a bad sector on the hard drive or perhaps the memory but not sure, can some please help and would it be a easy repair.
In all honestly I haven't used the laptop much but to surf and write emails and purchased in 2014.
I hope there is someone out there who will be able to give me some advice.
Many Thanks
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