Windows 8.1 Installer Your PC Ran Into a Problem

[TwistedFury]

I just built this PC for my neighbors, specs go as followed:

A6-7400K Kaveri APU
8GB Crucial Ballistix Ram
180 GB Seagate Barracuda HDD + 40GB Drive for backups
Rosewill Case (Forgot the model #)
450w Rosewill CPU that came with the case

But yea, title explains it, I try to run the Windows 8.1 installer for his PC, I've tried running the original media and downloading the media from Microsoft to use with my product key, and after the USB installer boots up, I get the spinning Windows 8 dots as expected, then it BSOD's with Your PC Ran into a Problem and needs to restart. I've changed fast boot to disabled, set optimized defaults, same issue. Any things I'm missing in BIOS that may be causing this issue? All parts are new by the way.

 

[Chicano]

Are you by any chance trying to install Windows 8.1 from a USB 3.0 port?

 

[TwistedFury]

No I know that USB 3.0 isn't enabled at boot without drivers, so it's on a USB 2.0 port, and yes it's on the motherboard not front panel.

 

[Chicano]

Well, as far as I know, the message is generally related to drivers: (missing, outdated, etc)... And I see no other possible cause but lack of drivers, SATA HDD drivers being indirectly affected by BIOS settings.

So, may be BIOS settings (AHCI, IDE Mode/IDE Legacy).. depends if the BIOS posts quickly or takes time recognizing the HDD. Try setting the BIOS to IDE Mode and see if it makes a difference. I suppose you've already tried from a DVD(?). If everything is new, it should be either BIOS settings or deffective Windows installer but I suppose this is out of the question.. so, it should be BIOS settings... HDD controller settings or maybe something is disabled, like HDD SATA port. Have you tried resetting the BIOS so it reverts to factory default settings?.

 

[TwistedFury]

I've reset to factory defaults except changing the default graphics to iGFX, but the SATA Controller is set to AHCI, I'll set it to IDE and get back to you.


Update: So I tried changing the controller to IDE, also I tried disabling UEFI Secure Boot, same issue.

 

[TwistedFury]

Ok so I found that this error only occurs when a hard drive is plugged in (I've tried one of each and both) so maybe that'll help, but I unplug the drives and let it go to install, then plug in the drive I want to install it on, then wait a little bit, reload the drives then it gives me the error again. Done it with both drives, same error.

 

[Chicano]

What's your motherboard model? the PDF manual may have something about the BIOS that may help trace the issue.

The HDD, have you formatted it with a full format or low level format? what about the 40GB HDD?, and have you tried installing Win 8.1 with a single HDD in the computer?

Have you tried installing another Windows version or a Linux distro just to see if it makes any difference?

 

[TwistedFury]

So I ran up a live disk of GParted on my 32GB USB drive, formatted the main drive to NTFS, now once I am booting the Windows USB (8GB) it says it gets a boot error now, so I formatted my 32GB Drive and am now copying my files from the 8GB drive to it and booting off it. The 40GB drive has files that are wanted by the person I built the PC for (Documents, Pictures etc.) that he wants me to copy, so I left that unplugged until the actual windows install finished. Once the files finish copying I'll get back to you on the results.

 

[TwistedFury]

Ok booted up USB and got this instead:
The Boot Configuration Data File Doesn't Valid Information For an Operation System
Error Code 0xc0000095

What's this? This is really stressing me out because this guy really wants his PC, and I've never come across this before.

 

[Chicano]

Sounds like a bootloader error but from the USB installer? I can't identify the cause or find the information for it but it would be obvious it's a USB installer maker error.. Try Windows 8 USB Installer Maker 1.0.. this software has not failed me once yet... if it should, maybe another Windows 8.1 download... try downloading it again.

http://www.softpedia.com/get/System/System-Miscellaneous/Windows-8-USB-Installer-Maker.shtml

http://www.intowindows.com/download-windows-8-iso-from-microsoft-using-product-key/

 

[Chicano]

Ok booted up USB and got this instead:
The Boot Configuration Data File Doesn't Valid Information For an Operation System
Error Code 0xc0000095

What's this? This is really stressing me out because this guy really wants his PC, and I've never come across this before.

This seems to prove it's a software error... (caused on the USB installer).

STATUS_INTEGER_OVERFLOW - 0xC0000095 - {EXCEPTION} Integer overflow
http://www.joyasystems.com/list-of-ntstatus-codes

Integer overflow Fatal exception 0xC0000095
http://www.faultwire.com/solutions-exception_core/Fatal-0xC0000095-*1207.html

 

[TwistedFury]

Yea USB ISO was faulty, if I knew it was that simple =/ thanks for the help!