Windows 8.1 Login Help

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NeeDhlp

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Feb 25, 2015
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Hi, I am using my Dad's Laptop and I somehow messed with settings. Now I try to loggin and it comes to lock screen. I give the code but it comes back to user selection.(I only have one user). Can someone please help me with how to remove my passcode? Microsoft service deck told me to go to safe mode and choose remove password. But i go to safemode and nothing happens. It comes to lock screen. And now instead of code, I have to give password. I never used password. I always used 4-digit code. Please help
 
Solution
It is against Tom's Hardware policy for any active forum member to assist with the removal or reset of a system, BIOS, or HDD password due to being unable to verify true ownership of the computer in question.

Please refer to this thread for further assistance.
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