[SOLVED] windows boot loop

[dillu]

Product: HP OMEN 15.6" Intel® Core™ I7 GTX 1060 Gaming Laptop - 1 TB HDD & 128 GB SSD
Operating System: Microsoft Windows 10 (64-Bit)
My laptop was working fine the night before when I had been playing overwatch. I had let the laptop enter standby mode and closed it and the next morning when i started using it, it booted up. not minding this, the pc is running and its going fine and when i tried to open overwatch. blue screen occured. since then multiple blue screens occured and everytime it was a different reason. now its stuck on the omen logo while the dots swing around. everytime the automatic repair runs, it ends up with a black screen and is stuck there. recently I downloaded and made a usb with the windows 10 media thing. now when I boot up my pc with said usb, its stuck on a purple screen with a cursor and I am able to shift+f10 for console. Ive tried on three different usbs from which two were by the windows media app itself while one of them was from an iso from microsoft run by rufus. all of them are the lastest up to date. please help

Also, when I press f11 to get to trouble shooter, the screen says please wait with the omen logo and then goes blank just like it does with automatic repair

 

[onespeedbiker]

Try a cold boot. unplug you laptop, remove the battery and hold down the power button for 10 seconds, wait 10 minutes and then reinstall the battery. connect the ac adapter if necessary and press the power button to boot.

 

[dillu]

I have tried that as well. Nothing different ;(

 

[onespeedbiker]

When booting from the USB, give it some more time, it may take 20 minutes for the Windows drivers to load.

 

[dillu]

When booting from the USB, give it some more time, it may take 20 minutes for the Windows drivers to load.

I just gave it 30 min, nothing still stuck on purple screen

 

[onespeedbiker]

Disconnect every drive but the OS drive. Also download memtest86 which makes a bootable RAM tester. https://www.memtest86.com/ if nothing else it would be another bootable USB to try. You might also want to try and boot with only one stick of RAM and if not successful, try the other stick.

 

[dillu]

i ran the test for two hours. no issues with my ram stick
I only have one 8gb ramstick. do I just wipe out my hard disc?

 

[onespeedbiker]

Interesting the mem86 USB booted by not the windows install USB. The problem I see is if the windows install USB will not boot, there will be no way to do a clean install. I would try two more things, which you will have to do anyway, 1) disconnect the 1 tb hhd and any other driver other than the 128 gb ssd, which I ssume is the system drive and try to boot it up.2) go into the Bios, then exit; sometimes just entering the bios will reset an issue that is causing your laptop not to boot. If not, hopefully the Windows install drive will boot.

Edit. if your laptop still won't boot, you might try disconnecting your ssd, connect the 1 tb hdd and try to boot with the windows install usb. If it does boot, your ssd may have failed.

 

[onespeedbiker]

One issue i just remembered is windows sometimes does not like to boot from a USB with when there is a system disk present. To counter that, go into the BIOS and set your system disk as #1. When your system reboots, go to the one time boot menu (usually pushing f12 at the flash screen) where there will be a boot menu; chose the USB and continue booting

 

[dillu]

Yep, ssd was definitely the issue. I dont know how or why, maybe the system files on it are too corrupted? Now im installing windows on my hdd. Do i get a new ssd or try to fix this one. and if fix, how. Thank you so much for your help.

 

[dillu]

I cant install it on my hdd. It says failed to creat partition. I have files on hdd that I want to keep. Should I just format and use the hdd and forget about my files, or is there any other way?

 

[onespeedbiker]

The easiest way would be to buy a new ssd and install windows on it (remember to unplug your hdd when doing so). Then you hopefully will be able to save your files on the hdd. There are some 3rd party programs, like Partition Master that will allow you to create an active partition to load windows on, but you risk loosing all your data if something goes wrong, and since your going to buy a new ssd anyway, it would seem to me to be more trouble than it is worth . Otherwise you can also plug your hdd into another computer and try to off load the data, but again it's a lot of trouble and will be unnecessary if you buy a new ssd.

 

[dillu]

I Just used a spare external Hard disk I had and replaced my hdd with it, installed windows on it and it runs fine now and I was able to keep my data on the hdd. I dont know if a non working ram and ssd are covered by my warranty. Will have to check