Question Windows freezes at random times and no minidump file is created

[Help374]

Hi

I am using a fresh install of windows 10 64 bit, but have also encountered this problem on Windows 8.1. I have tried reinstalling both versions of Windows twice, to rule out registry issues.

My PC random freezes at varying times when I open up a game, no matter how intensive it is. The PC also freezes, albeit less often, when no game is opened. First, BSODs were being produced, but now it just freezes on the Window and nothing happens.

I do not overclock.

Also, no minidump file is being produced.

My specs:

Windows 10 64bit
GPU: Nvidia 1070 (Up-to-date)
CPU: AMD FX 8350
Motherboard: gigabye 990fxa-ud3
8GB (2x4GB) DDR3/2400mhz Dual Channel Memory (AMD Gamer Series)
600W PSU (Cooler Master B600 B-Series Gaming Power Supply)
2TB SATA-III 6.0Gb/s 64M Cache 7200rpm Hard Drive (Single Hard Drive)

My ambient temperature, albeit higher than normal, has never caused me any issues. It fluctuates around 30-48 ambient.

Would appreciate any suggestions.

 

[Dark Lord of Tech]

PSU make and model , Storage?

 

[Help374]

PSU make and model , Storage?

Updated with info.

 

[Dark Lord of Tech]

I would guess the poor quality PSU...if temps have been fine.

 

[Help374]

I would guess the poor quality PSU...if temps have been fine.

Would that also cause no dumps to be produced?

I have been using this PSU for around 5 years...Would that be long enough for it to wear out?

 

[Satan-IR]

Yes depending on hours of load and usage and temps etc. five years can wear a low quality PSU to the point that it all starts to go wrong.

Freezing with no BSODs, while gaming or not, might also indicate a power issue.

I didn't gather that from your post, you had BSODs, where any dumps created back then before freezes with no BSOD? If Yes do you have any of the minidump files? If you do upload them somewhere, google dirve, Dropbox, post a link here and we can take a look.

 

[Help374]

Yes depending on hours of load and usage and temps etc. five years can wear a low quality PSU to the point that it all starts to go wrong.

Freezing with no BSODs, while gaming or not, might also indicate a power issue.

I didn't gather that from your post, you had BSODs, where any dumps created back then before freezes with no BSOD? If Yes do you have any of the minidump files? If you do upload them somewhere, google dirve, Dropbox, post a link here and we can take a look.

Nope, that's the issue. Even when I was getting BSODs, they weren't showing up as dumps.

 

[gamerk316]

Might be RAM related, especially since you've also seen BSODs in the past. If nothing else, running memtest86 won't hurt.

 

[pug_s]

I would agree that the PSU is probably the culprit. PSU's degrade over time and the 12V rail in the PSU is probably not providing steady power to the Video card.