Question Windows Hardware Error

May 18, 2023
2
0
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Hi been having this problem a while, whenever i launch the game "heartstones" and rarely other games my monitors go black and some of my programs crash. (pc doesnt shut down)
i get a "reliability monitor" saying Windows Hardware error

im not sure how to upload images but heres the log for the windows error:

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 117
Parameter 1: ffffc381e05e0010
Parameter 2: fffff80781f43730
Parameter 3: 0
Parameter 4: 7488
OS version: 10_0_19044
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.19044.2.0.0.256.48
Locale ID: 2057

Extra information about the problem
Bucket ID: LKD_0x117_Tdr:3_TdrBug:575504_TdrVTR:0_IMAGE_nvlddmkm.sys_Ampere
Server information: f1b8b84b-c7f9-4587-ab22-6c007a750bb8


Edit: i have ran memtest86 test came back all fine (RAM ok)
Psu is new just last year was replaced, not drawing too much power
 
Last edited:
May 18, 2023
2
0
10
System info:

OS: Windows 10 Pro
Motherboard: B450 TOMOHAWK MAX II
GPU: 3070 founders
CPU: AMD Ryzen 9 5900x
PSU: MPG A750GF
RAM: Corsair DDR4 3000MHZ 32GB (4x 8gb)

let me know if i missed anything, thanks