windows live mail stopped working

[Anna135]

Hi there,
I have had no issues with windows live mail and suddenly it stopped working. I cannot open it. It tells me that "windows live mail has stopped working". I use windows 7 and have tried a system restore (which cannot be completed for some reason: it seems a file cannot be accessed).
The weird part is I can send emails from the windows live mail, since that panel can be opened.
I have checked the Microsoft site and the error cited there for this (download of an update etc.) does not apply to me.

Any ideas?

Thanks
Anna

 

[noidea_77]

Sorry Anna, but we can not help without a bit more details. Do you get an error message? Can you reinstall the program?

 

[jessica_jass]

Hi there,
I have had no issues with windows live mail and suddenly it stopped working. I cannot open it. It tells me that "windows live mail has stopped working". I use windows 7 and have tried a system restore (which cannot be completed for some reason: it seems a file cannot be accessed).
The weird part is I can send emails from the windows live mail, since that panel can be opened.
I have checked the Microsoft site and the error cited there for this (download of an update etc.) does not apply to me.

Any ideas?

Thanks
Anna

Recently I was experiencing a sporadic problem when opening Windows Live Mail on my Windows 7 Laptop. After a couple of attempts, Windows Live Mail would work again. It appears many have been experiencing this Windows Live Mail Crashing problem.

Resolved the Windows Live Mail Crashing Problem

1. Navigate to C:\Program Files (x86)\Windows Live\Installer
2. Double click wlarp.exe
3. Select the Repair Option and then click Continue
4. Once the Repair Process has finished, restart your computer

Hope this helps.