Windows Memory Diagnostic causing Black Screen

djtrex

Distinguished
Apr 24, 2011
18
0
18,520
Dell Inspiron Win 7 64bit SP1
8 GB ram

The other day i got my second Blue Screen of Death in the last couple months. I asked a tech friend about how to look up the error by pulling up some kind of error log on my system. His reply was to run a memory test, pi calculator and a graphics test to see if any of them cause the blue screen error. He said if those didn't have a problem then it may be a virus.

I started with the Windows Memory diagnostic via...
Open Memory Diagnostics Tool by clicking the Start button Picture of the Start button, and then clicking Control Panel. In the search box, type Memory, and then click Diagnose your computer's memory problems.‌

After choosing to restart and begin test the laptop restarted with nothing more than a BLACK SCREEN. I waited a while then did a hard re-start. After it was done i ran the test by typing memory in the START menu and selecting the Diag tool again. After restart the screen went BLACK again. I left it over night and in the morning it was still BLACK with no memory test.

After getting home today i ran the test by ...
Open the Start Menu and type in mdsched.exe, then press enter
I ended up with the same result.

I have also tried running in safe mode with networking with the same result.

Any advise would be greatly appreciated.

 
Update: I just installed Crystal Disk Info 6.3.0
Results: Health Status "Caution" 41 Deg C

The funny thing about this is that i'm using a laptop fan tray and feeling the bottom and sides there is barely any heat at all.

It's Identifying C5 (Current Pending Sector Count)

There is also a 32GB SSD with a status of Good 92%
 
I just had 2 more blue screen errors in the last 24 hours. Both were while using BlueStacks. Here is the LOG.

1/18/15

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 109
BCP1: A3A039D8AA41C70A
BCP2: B3B7465EFCC005F4
BCP3: FFFFF88003370640
BCP4: 0000000000000003
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\011815-30264-01.dmp
C:\Users\SilverSkin\AppData\Local\Temp\WER-375463-0.sysdata.xml

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