Question Windows only allowing 300hz at lower than native resolution

Aug 15, 2021
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Hi. I recently purchased a GX551QS-XS98, or a Zephyrus Duo SE 15. It is advertised as having a 300hz FHD panel, and true enough it... almost does. It does indeed have the capacity to display at 300hz, but only if I drop the resolution down one step to 1680x1050. At 1080p, my only option in my Windows display settings is 60hz. Nvidia's control panel doesn't have display options. I am running on Turbo mode while plugged into the wall, so it isn't/shouldn't be a battery issue. I have the most up-to-date Nvidia Game Ready drivers. Anyone know what might be up?

ASUS support has thus far been just, tremendously unhelpful. They've asked me for the same info twice, told me it might be a power issue (it's not/shouldn't be) and haven't otherwise responded since.
 
Last edited:

kanewolf

Titan
Moderator
Hi. I recently purchased a GX551QS-XS99, or a Zephyrus Duo SE 15. It is advertised as having a 300hz FHD panel, and true enough it... almost does. It does indeed have the capacity to display at 300hz, but only if I drop the resolution down one step to 1680x1050. At 1080p, my only option in my Windows display settings is 60hz. Nvidia's control panel doesn't have display options. I am running on Turbo mode while plugged into the wall, so it isn't/shouldn't be a battery issue. I have the most up-to-date Nvidia Game Ready drivers. Anyone know what might be up?

ASUS support has thus far been just, tremendously unhelpful. They've asked me for the same info twice, told me it might be a power issue (it's not/shouldn't be) and haven't otherwise responded since.
What interface type (HDMI, display port) are you using? What laptop (assume laptop since you said Asus) ?
 
Aug 15, 2021
10
0
10
0
What interface type (HDMI, display port) are you using? What laptop (assume laptop since you said Asus) ?
I gave both the name and the model number in my post. It's a Zephyrus Duo SE 15, specific model GX551QS-XS98. It's the main display the laptop has built in.
 

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