Question Windows Rebooting Automatically

[rosuarez]

Hi everyone,

Need some help with my PC.
I changed my GPU and PSU couple of days ago and after that PC keeps rebooting automatically.

For the GPU I uninstalled all drivers and installed the new one.
I had a PSU 450ws and changed for a 600w.

The errors I am getting before the automatic reboot are:

Error - volmgr 161
- <Event xmlns="

http://schemas.microsoft.com/win/2004/08/events/event

">
- <System>
<Provider Name="volmgr" />
<EventID Qualifiers="49156">161</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-07-01T16:33:31.251458000Z" />
<EventRecordID>51829</EventRecordID>
<Channel>System</Channel>
<Computer>C</Computer>
<Security />
</System>
- <EventData>
<Data>\Device\HarddiskVolume4</Data>
<Binary>000000000100000000000000A10004C081000200010000C000000000000000000000000000000000</Binary>
</EventData>
</Event>

Critic Level - Kernel-Power 41
- <Event xmlns="

http://schemas.microsoft.com/win/2004/08/events/event

">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2019-07-01T16:33:32.443568600Z" />
<EventRecordID>51832</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>C</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">126</Data>
<Data Name="BugcheckParameter1">0xffffffff80000003</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">1</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">true</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>
</Event>


Any help or suggestion will very welcome, thanks!

 

[Metal Messiah.]

Please list the exact make/brand, and MODEL number of your current PSU.

 

[rosuarez]

Please list the exact make/brand, and MODEL number of your current PSU.

Brand: Thermaltak
Smart Series Power Supply

Model: PS-SPD-0600NPCW-W

Link to the product:
https://www.thermaltake.com/smart-600w.html

 

[Metal Messiah.]

That's a very poor quality PSU, a TIER 4 Model. Other models which are not good, are Thermaltake - LitePower, ToughPower, Smart series <750W, TR2 series. Your computer is rebooting because of the Kernel-Power 41 error.

The Kernel-Power error (ID 41) error message states that the system has rebooted without first cleanly shutting-down. This can be caused if the system stops responding, crashes, or loses power unexpectedly. To be more precise, the error occurs when the computer is shut down or restarted unexpectedly. The Kernel-Power Event ID 41 critical error is generated when a Windows computer starts after its last shutdown and Windows finds that the computer was not previously shut down cleanly. Event ID 41 reports that something unexpected happened, thus preventing Windows from shutting down correctly.

The error message itself does provide much information, and why it is important to know what the computer was doing just prior to the event, and to identify a potential resolution. An under-powered or failing power supply might be one reason. For example, if you have recently added Random Access Memory (RAM), additional devices, or hard disks when this problem arose, the power supply might be the cause...

If event 41 is logged because power to the computer was interrupted, consider obtaining an uninterruptible power supply (UPS) such as a battery backup power supply. An underpowered or failing power supply may cause this behavior.

In any case, please do not use that smart series PSU. What are rest of your system specs ? Are you using Windows 10 OS ?

 

[rosuarez]

That's a very poor quality PSU, a TIER 4 Model. Other models which are not good, are Thermaltake - LitePower, ToughPower, Smart series <750W, TR2 series. Your computer is rebooting because of the Kernel-Power 41 error.

The Kernel-Power error (ID 41) error message states that the system has rebooted without first cleanly shutting-down. This can be caused if the system stops responding, crashes, or loses power unexpectedly. To be more precise, the error occurs when the computer is shut down or restarted unexpectedly. The Kernel-Power Event ID 41 critical error is generated when a Windows computer starts after its last shutdown and Windows finds that the computer was not previously shut down cleanly. Event ID 41 reports that something unexpected happened, thus preventing Windows from shutting down correctly.

The error message itself does provide much information, and why it is important to know what the computer was doing just prior to the event, and to identify a potential resolution. An under-powered or failing power supply might be one reason. For example, if you have recently added Random Access Memory (RAM), additional devices, or hard disks when this problem arose, the power supply might be the cause...

If event 41 is logged because power to the computer was interrupted, consider obtaining an uninterruptible power supply (UPS) such as a battery backup power supply. An underpowered or failing power supply may cause this behavior.
In any case, please do not use that smart series PSU. What are rest of your system specs ? Are you using Windows 10 OS ?

Hi Metal,

Follows my computer specs, thanks for the help.

Computer Information:
Manufacturer: Dell Inc.
Model: XPS 8700
Form Factor: Desktop

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
CPU Family: 0x6
CPU Model: 0x3c
CPU Stepping: 0x3
CPU Type: 0x0
Speed: 3592 Mhz
8 logical processors
4 physical processors

Operating System Version:
Windows 10 (64 bit)

Video Card:
Driver: NVIDIA GeForce RTX 2070
DirectX Driver Name: nvldumd.dll
Driver Version: 26.21.14.3086
DirectX Driver Version: 26.21.14.3086
Driver Date: 5 22 2019
OpenGL Version: 4.6
Primary Bus: PCI Express 16x
Primary VRAM: 8191 MB

Memory:
RAM: 16333 Mb

 

[Metal Messiah.]

Okay fine. Specs are good, no worries here. But the main concern is yoru current PSU model. I STILL suspect that PSU might be the culprit in this case. Can you upgrade the PSU, for some other high quality unit ??

 

[rosuarez]

Okay fine. Specs are good, no worries here. But the main concern is yoru current PSU model. I STILL suspect that PSU might be the culprit in this case. Can you upgrade the PSU, for some other high quality unit ??

This one was supposed to be the upgrade
I had Dell 450w.

I can look into it, if there is no possible fix this error.