Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
Hi asussiegirl7965,
A more appropriate newgroup for issues/problems with Windows Update would
be:
microsoft.public.windowsupdate
Try registering the Wuaueng.dll file and see if that resolves the problem:
Go to Start>Run and key in:
regsvr32 Wuaueng.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box
If you still have problems getting updates after trying the above, register
the MSXML program files:
Go to Start>Run and key in:
regsvr32 Msxml.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box
Go to Start>Run and key in:
regsvr32 Msxml2.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box
Go to Start>Run and key in:
regsvr32 Msxml3.dll
Click on OK or hit ENTER
Click on OK in the RegSvr32 dialogue box
Restart your computer, then try accessing Windows Update.
If you still have problems getting updates, d/load and install MS XML Parser
3.0 SP4:
http://www.microsoft.com/downloads/details.aspx?FamilyID=C0F86022-2D4C-4162-8FB8-66BFC12F32B0&displaylang=en
Regards,
--
Patti MacLeod
Microsoft MVP - Windows Shell/User
"aussiegirl7965" <aussiegirl7965@discussions.microsoft.com> wrote in message
news:38D016EF-AA52-4BEB-8569-FE3347186227@microsoft.com...
> I am getting this error, I have done what it suggests to check permissions
> are allowed and I still cannot get updates. Running Windows XP home. I
> appreciate any help on this.
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