Question Windows update kills my Graphics card is the old card the problem?

[Rob Everhart]

Ok I'm new here this is my story I'm sure you heard my problem many times. Windows auto update, nvidia file just kills my card. It is a Zotac 3060. I cannot get around it' My question is if I get a new Nvidia 3070 TI will this still happen or is this not the cards fault. Please help, and thanks all. I have denied permission to that card with id from device manager in gpedit.msc before i connect lan and it will let me run computer but won't game. I have all the normal things done don't download drivers with updates. as soon as you remove block instantly installs new driver. I downloaded the driver for my card from Zotac site put it on a thumb drive unhooked lan removed block installed and gone. It was still the same update I believe.

 

[Lutfij]

Welcome to the forums, newcomer!

Use DDU to remove all GPU drivers(intel, AMD and Nvidia) in Safe Mode, then manually install the latest GPU driver sourced from Nvidia's support site, in an elevated command, i.e, Right click installer>Run as Administrator.

When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

 

[Rob Everhart]

Welcome to the forums, newcomer!

Use DDU to remove all GPU drivers(intel, AMD and Nvidia) in Safe Mode, then manually install the latest GPU driver sourced from Nvidia's support site, in an elevated command, i.e, Right click installer>Run as Administrator.

When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS
version for your motherboard at this moment of time.

Cpu: Intel I9 10850LGA 1200
CPU cooler: Antec A40 Pro 92 mm
Motherboard: Asus Tuf Gaming Z590 LGA 1200
Ram: 4x16 Gig DDR4-3200 PC4-2560
SSD/HDD: 2 x Crucial 2TB NVME M.2 SSD + Crucial 500 G SSD 2.5
GPU: Intel I9 10850 LGA 1200
PSU: Apevia: 900 W 80+ Bronze 4 years old
Chassis: Red Dragon ATX
OS: Window's 11 Pro
Monitors: 2 x QNIX Qx 2710 LED
BIOS: American Megatrend Inc. 0820 4/26/2021

Sorry about that should have known. All ran great until the update came.

 

[Rob Everhart]

Cpu: Intel I9 10850LGA 1200
CPU cooler: Antec A40 Pro 92 mm
Motherboard: Asus Tuf Gaming Z590 LGA 1200
Ram: 4x16 Gig DDR4-3200 PC4-2560
SSD/HDD: 2 x Crucial 2TB NVME M.2 SSD + Crucial 500 G SSD 2.5
GPU: Intel I9 10850 LGA 1200
PSU: Apevia: 900 W 80+ Bronze 4 years old
Chassis: Red Dragon ATX
OS: Window's 11 Pro
Monitors: 2 x QNIX Qx 2710 LED
BIOS: American Megatrend Inc. 0820 4/26/2021

Sorry about that should have known. All ran great until the update came.

If I uninstall all drivers won't my screen go black again. I read about DDU but wasn't sure I could use it in this situation.

 

[Rob Everhart]

Ok finally used DDU in safe mode loaded good but black screen after reboot. Does anyone have any answers. Thanks

 

[stonecarver]

As long as you didn't delete the Windows generic basic graphics driver it might take two boots to get screen to respond.

 

[Rob Everhart]

As long as you didn't delete the Windows generic basic graphics driver it might take two boots to get screen to respond.

I'll give that a try. I set a restore point and will try again. When I went thru advanced options for safe mode it would only take me to comand prompt. so I went to safe mode thru msconfig, but it said minimal will that make a difference. Thanks

 

[Rob Everhart]

I updated Bios through easy flash good install, booted into safe mode, removed the device Id block in device installation, Then ran DDU (which did what it was supposed to) installed new Nvidia driver the right driver, from Nvidia site. rebooted and black screen, rebooted several times nothing. So now I try to boot from usb so I can restore to point I created before install, and all I got was black screen could not see the the advanced option screen any more apparently it removed the basic graphics drivers and Nvidia didn't work so now nothing but black screen. Had to update Bios again through easy flash and finally got back into advanced settings and restored, Does anyone have any other great ideas. I think maybe my gpu just can't handle the update. Thanks for the help so far. Still running on basic drivers with ID blocked so it can't auto update.

 

[stonecarver]

PSU: Apevia: 900 W 80+ Bronze 4 years old

Not a very well respected power supply but moving on.

Ok for sake of simplicity you said everything was running fine, until.

Windows auto update, nvidia file just kills my card. It is a Zotac 3060.

Unplug all of your SSD's and hard drives your running and just to rule out Windows and Nvidia drivers.

Take a spare SSD and install Windows fresh and test.

If the card now works we CAN blame Windows OLD install.

If the card still black screens the next logical test is to put that RTX 3060 into a different machine and test.

Everyone who does work on there own computer knows you at least need a Philips screw driver. Consider a spare SSD a tool.

 

[Dark Lord of Tech]

Apevia = HORRIBLE QUALITY.

 

[logainofhades]

PSU: Apevia: 900 W 80+ Bronze 4 years old

I would ventur to say that is more likely your problem than Windows update. Apevia makes the worst PSU's on the planet, and is a fire waiting to happen. Hopefully it hasn't damaged your current hardware.