Question WinMTR Results and Intermittent Internet Drops

[jjbutkowski]

Hey! Over the past month or so my internet has been totally dropping out, a lot, a bunch of times a day but it only lasts for not even thirty seconds and then it reconnects. Comcast has been out twice and the second time they seemed to have fixed the problem after replacing the buried cable that runs to the box by the street. However my internet issues are still no better. After doing some research I was led to WinMTR to figure where along the line my problem is occurring

https://imgur.com/a/Tnz8N4N

View: https://imgur.com/a/Tnz8N4N
. Now it seems to me that the problem lies at the sixth and seventh hops where the "Worst" column spikes very high. If that is the case does this mean the issue lies totally with my ISP and I should yell at them more? Please help make this data make sense to me lol. Thanks.