Wired Internet keeps cutting out

TheBadExample

Prominent
Apr 30, 2017
2
0
510
Alright so where do I even begin with this story. So I guess for starters I should give the basics,

So my internet will constantly be on a fizz out for a whole day where it'll cut out every 10 seconds making skype calls with my girlfriend and playing online games impossible. I have contacted my ISP on several occasions for the past month and my internet will have some good days and bad ones.

I am connected via Ethernet cable and so my assumption is the bandwidth crashes? Maybe? I'm not too sure due to the fact I have 0 knowledge in network. My ISP says it's the router, though we have tried one of their "high-end" routers and that didn't do the trick. The only thing it did was connect back to the internet faster then my current router. What my internet will do is cut out during what I would assume intense moments of bandwidth usage? Like turning an online game on, or going into a skype call. It'll cut out then come right back on seconds later. Then rinse and repeat all day long...

So any ideas as too what may be happening? Possible every day ddos? Lol

 
Solution
I am not really sure what's is going on your side but you can try these basic steps.

1) Completely reset your router and fill everything again.

2) Make sure that your Ethernet cable does not have any cut that might be the problem.

3) If you have a landline phone on the same connection then check is there any disturbance on the phone. If there is any then your service provider needs to fix something from their end.

jessty

Prominent
Jun 14, 2017
15
0
520
I am not really sure what's is going on your side but you can try these basic steps.

1) Completely reset your router and fill everything again.

2) Make sure that your Ethernet cable does not have any cut that might be the problem.

3) If you have a landline phone on the same connection then check is there any disturbance on the phone. If there is any then your service provider needs to fix something from their end.
 
Solution